What is iOS Account Manager?

I have it on my phone and I know someone who is causing me great damage to my life and business is doing it. It appears it is a fake Google accounts app that installs some malware which makes you think your logging in to your accounts but really your passing your password into people who are hacking into your email. This woman has taken over my website and has had access to all passwords and has been reading , deleting mail and contacting Google support as though she is me. She has got hold of dns records of domain and has set up Google consoles , moved my hosting of website, it’s a nightmare and is ruining my business and life. If you have this on your phone, be very worried ! I can’t even reset my phone properly, going to a apple shop tomorrow for help. It isn’t good though!

Thank for replying

I would feel better if I was able to view and open the main sign in date that has the “IOS Account Manager” showing. When it says there are 13 sessions running and I tap on it to view those sessions and close what I don’t want or I don’t know it won’t even open. I just waited 2 hours to speak to a lady at Google and she said that she had no idea what it could be or how to address it because she is only Google help, Not Apple. And that only Apple can use “IOS”.

I called My Apple and even shared my screen and showed them and He had no clue what it is either. Who in the heck knows? “Account Manager” usually is IT

or companies managing their own devices in their network. It’s off my phone if I don’t have Google on my phone or signed in to Google. Then there’s the issue of not being able to use Google services completely if I’m not signed in. I’m so confused and

I Want this off my personal account.

Who knows what it is getting from our phones without us being able to do anything and NO ONE knows anything…

just sayin…

Hey this is something I’ve felt with for 2 years, also captive apple popping up on my phones. Changed Apple ID got 9 new phones, lost money from compromised accounts and apple not google knows anything. I think this is something that needs to be addressed and have lawyers involved as I am for sure! Have any of you had pictures disappear from your phone? Or crazy websites showing up on your home network? I’ve had one apple support member even tell me to get a lawyer and private investigator bc it was compromised, that he could loose his job even but what he was seeing was wrong and should not happen as he was on screen share. Then another chick from apple recognizes a letter that had 3 backslashes and apple only has 2 but nothing has been done yet and I’ve even called FBI and cyber crime unit.

Same here! I have sent multiple screen recordings & snapshots of things that have happened with my phone. Tx msgs & emails being read & opened by someone else. My ex partner sent his sister & tx msg before Xmas but it came from my phone number. He was receiving every single iMessage & had my WhatsApp on his phone without me ever getting a single notification? Pictures & evidence vanishing. I had to install a lock folder on a old phone I had. Called the police bevause I believed it wasn’t him but thought someone was trying to send me round the bend, they even hacked into my tv & changed all of the picture/colour settings…… the police did nothing!! Because no money has been taken! I called cyber crime, again nothing, made to feel stupid for asking for help. Even tho me ask them was the final straw after being made to feel crazy for nearly 2 years!! I’m still waiting to hear back and it’s been 4 months. Time & mental health I will never get back but to Apple it means nothing.

I wish I didn’t need a smart phone so I could use a Nokia, but not possible in this world anymore.

Something really should be done, the amount of money we spend on Apple to get left out in the cold we we really need them is completely unfair. 🫨😔

My home network, windows 10 pc, and Iphone was recently hacked. I have been (and am continuing) working with my wireless carrier and my ISP to resolve it all. I Just a few minutes ago signed back into gmail account via the gmail app for the first time in over a week, and after the genius bar wiped my devices clean & reinstalled software; and after my phone number and sim card have been changed. I have been checking all of my gmail account settings to secure the account. after being logged in for 29 minutes someone else logged in on an iphone located in the city where I live. I investigated and indicated to google I didnt recognize the device so google signed me out of it. Next I saw 2 additional active unknown devices signed in - 1 being an ipad and 1 an iphone - neither are mine. Both of these say IOS Account Manager. Interestingly, I just now noticed under my iphone's active connection it has my correct iphone name, correct location and says IOS ACCOUNT MANAGER underneath! under that there is a checkmark indicating this iphone connection is the phone I am currently using!

I do not know what this IOS Account Manager is, but it might explain why the passwords on many of my other (non google related) are "incorrect", and do not work. I use a password manager and always make changes to passwords inside the password manager. I know someone has been changing my passwords - I am not sure how. maybe this IOS Account Manager is the culprit - if I only knew what it is!!

I will continue following this thread and will post if I find out anything new. Incidently last night I changed my wifi network name and password, signed out of wifi then signed in again to make sure it was working. This morning the password was not recognized so I have updated via the router, signed out and am now signed back in. If it gets changed again I am going to scream 🤬!

Is your device in YOUR name or someone else’s?? If for instance a spouse has the account & purchased you a device, it’s technically theirs & you are a user of THEIR device. Therefore what no one tells you is they are allowed to enroll/manage that device with MDM & you like me will not even receive notifications, just hints here/there. It’s underhanded & abusive to your privacy but not illegal. As far as help, there is none bc you don’t own it. The only solution is to get your own device in your name only on your own account, then it’s illegal. Sad truth & shouldn’t be allowed but companies don’t want you knowing this loophole exists. JAMF is one mdm to look into. You may be enrolled as a student or a minor or just as a user & them owner/admin.

Is there any way to have a phone conversation ? I have reset these thing 3 times over 2 weeks .But they keep going back to an old back up, I think ? Like within the day ? I think some how I am under the control of Google Admin and Microsoft Admin? I keep changing the passwords ?! Does no good!

What I have noticed when the my setting all change and the messages are from a previous month snd my contacts show double or triple repeated names/ numbers and my Messages will be turned off under iCloud is that my picture in settings flash’s from the Old Generic look to my picture when I go to setting to see what’s been changed . I let T-mobile close my account as they wanted to double my bill again (5 months in a row) T-mobile is worthless! I never got to make many calls! OMG? I don’t know what to do! I have learned more then I wanted to know and I still can not use my IPhones ?( and the L2TP that will not let me turn ‘send all traffic thru off’ has something to do with my issues!( I don’t have a VPN !)Im signed out and got this message ? I normally only get it when signed in?

Fitchic15,

What if a friend purchased a iPhone for me and I have my own phone bill for the number that’s attached to the device but the device itself and all payments are on her bill and she makes all payments? Is it ‘her’ device? How, if codes etc, come to me and my device could she possibly enroll/MDM? Thank you for the mention,

I appreciate knowing this. It makes total sense but I just didn’t think it though.

Go to Settings/General/VPN & Device Management. Is there a management profile? If there isn’t there is no MDM on the phone. In addition, to install MDM on a phone you need to register with Apple’s Enterprise Support service, be approved as a legitimate business by Apple and pay a substantial fee. So no MDM.

Lawrence Finch I have tried and fight for three months with Apple just trying to get my own data. Every worker I talk to for the first time said it all looked very suspicious and they are definitely gonna get down to it. Same with the supervisors they transferred me to yet, the next day I would talk to the supervisors they would simply tell me there’s nothing they can do they have no idea and that was that still haven’t received my information. Not to mention it was **** trying to stay in contact with them because somebody else was using my accounts to communicate with Apple.🤷🏼‍♂️

Hello Riccardo2424,

Is this device your own personal device or a managed device? We'd check for any installed profiles and remove them: Install or remove configuration profiles on iPhone - Apple Support

Install or remove configuration profiles on iPhone

Configuration profiles define settings for using iPhone with corporate or school networks or accounts. You might be asked to install a configuration profile that was sent to you in an email, or one that is downloaded from a webpage. You’re asked for permission to install the profile and, when you open the file, information about what it contains is displayed. You can see the profiles you have installed in Settings  > General > Profiles & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.

If it wasn't being managed by a profile, then you'd want to connect with Google Support: https://support.google.com Since this is happening when you sign in to the Google account, they would be the best to answer this.

Wishing you well, cheers.

Riccardo2424 wrote:

I tried asking but i’m still waiting for some news… their forum is helpful but it takes a lot of time to recieve replies :/

Should they give you a sensible answer, I hope you'll be able to let people here know what they said.

Best of luck!