How to resolve Slow Email Opening on macOS Monterey 12.4

Seems like ever since my Mac OS Monterey was updated to 12.4, I've had a lot of problems opening my email. I can click on the email envelope to open my email and wait a minute or so for my emails to be downloaded. Then when I click on the email to open, it only opens to show who it's from and the subject, but it may take anywhere from 30 seconds to 2 minutes to fully open the message of the email. Even if it's only 2 or 3 lines. Normally, I could click on the email and it would open completely, whether it was an ad or a letter from someone. Has anyone else had this slow email opening problem?


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Mac mini, OS X 10.11

Posted on Jun 5, 2022 2:46 PM

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Posted on Jun 26, 2022 10:39 AM

Here is what worked for me today 6/26/22 (OS Monterey 12.4 on iMac). I went into Mail>Preferences>Privacy and unchecked "Protect Mail Activity." I made sure "Hide IP Address" was checked. Suddenly all my emails will open. It was taking 1-2 minutes or more every day since the last OS update. What a relief. I hope this is useful for you.

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227 replies

Aug 13, 2022 10:53 AM in response to Old Toad

Yes, I installed it the first day it came out hoping it would solve the problem, but it didn't. This problem started right after I installed Monterey 12.4. Seems to me with all these Apple experts out there and the number of complaints, someone or Apple would have an answer. This is really getting frustrating. I hope I don't have to go back to Windows.

Aug 15, 2022 11:00 AM in response to OBDave

I noticed this problem several months ago, where my emails take forever to open so I can read them. This started with Monterey 12.4 and still shows the same problem with 12.5. Looks like a lot of folks are having the same problem and some cures suggested by Apple, is to buy anew computer. If this is the kind of service Apple is going to provide, saying to buy a new computer, if I do, it will be Windows. If it ain't broke, don't fix it.

Aug 15, 2022 11:01 AM in response to cfgm12

I noticed this problem several months ago, where my emails take forever to open so I can read them. This started with Monterey 12.4 and still shows the same problem with 12.5. Looks like a lot of folks are having the same problem and some cures suggested by Apple, is to buy anew computer. If this is the kind of service Apple is going to provide, saying to buy a new computer, if I do, it will be Windows. If it ain't broke, don't fix it.

Aug 15, 2022 11:02 AM in response to OBDave

I noticed this problem several months ago, where my emails take forever to open so I can read them. This started with Monterey 12.4 and still shows the same problem with 12.5. Looks like a lot of folks are having the same problem and some cures suggested by Apple, is to buy a new computer. If this is the kind of service Apple is going to provide, saying to buy a new computer, if I do, it will be Windows. If it ain't broke, don't fix it.

Aug 15, 2022 11:04 AM in response to olyman1955

No way I'm going to switch to Windows at this point but I might consider trying Thunderbird if Mail.app isn't fixed in MacOS Ventura. Supposedly they're going to improve the search capability in Mail so I'll wait and see what that's like. The current search is very limited, and I hate how Mail.app scatters attachments in a million different random and weirdly named folders. Eudora used to keep everything into a single attachments folder.

Aug 25, 2022 1:07 AM in response to olyman1955

I have the same problem. It is really annoying indeed. Sometimes it takes so much time to show the content that I in the meantime open my work email, gmail etc in the browser instead, while waiting for the very slow mail program to load the content.


This is the case on both my stationary work computer and my laptop (both relatively new machines).

Aug 27, 2022 10:57 AM in response to olyman1955

Sorry to say I have to join this long list of Email/Monterey 12.4+5 users with a problem!

After several attempts to get answers, Apple are still not forthcoming with a solution or any explanation other than"buy a new computer" Yeah right.

I have got to the stage now where some sort of legal intervention is being seriously considered by me and several others I know with the same problem.

That said, is it worth it? Remember the battery throttling incident several years ago? Apple managed to drag that out for years before being forced to settle a class action...

Come on Apple get it sorted out now!

Aug 30, 2022 2:59 AM in response to OBDave

I just found a new problem with mail. Now if finally the content does appear, I can not 'grab' attachment with the mouse anymore to drag them on my desktop. They disappear and I have to go to the little 'download' pulldown menu to select and save the documents. I'm starting to become very weary of this. How can stuff like that break all of a sudden?

Sep 14, 2022 6:06 PM in response to OBDave

Braceman1, that very interesting and I am glad that fixed your problem. I don't use avast and I wonder if there is anything that we can learn here and it will be interesting to see if Michael can fix the problem when he removes avast. The only thing I have been doing is when I go to my emails, I open them all at once and then do some other work and them come back to them when they are open, still rather cumbersome.

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How to resolve Slow Email Opening on macOS Monterey 12.4

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