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Issue with phone

Hey I’ve been having problems with my phone and I wanna know the issue the first problem is that I can’t update my phone because it says I have no storage but I’ve bought the $9.99 Per month storage but it’s still saying no storage I don’t understand why. also my photos are saying low dis and won’t let me send pictures to anyone . And another thing is my phone randomly blinks out and go to a loading screen and it continuously does it and my phone isn’t damaged and has no cracks and I don’t drop it so I don’t understand why it’s doing that either.

iPhone XR

Posted on Jun 7, 2022 7:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2022 7:48 PM

You bought iCloud storage. That will not increase the storage on your phone, the phone's storage is a fixed size.

What's the difference between device storage and iCloud storage? - Apple Support


Here are some helpful articles that can guide you on how to free up storage space on your phone.

 How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

 Manage your photo and video storage - Apple Support

 Clear Other storage on your iPhone or iPad - Apple Support


Your battery might be dying.

Apple recommends replacing it when it reaches 80%. To check your battery health, go to Settings > Battery > Battery Health.





1 reply
Question marked as Top-ranking reply

Jun 7, 2022 7:48 PM in response to Ty0214

You bought iCloud storage. That will not increase the storage on your phone, the phone's storage is a fixed size.

What's the difference between device storage and iCloud storage? - Apple Support


Here are some helpful articles that can guide you on how to free up storage space on your phone.

 How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

 Manage your photo and video storage - Apple Support

 Clear Other storage on your iPhone or iPad - Apple Support


Your battery might be dying.

Apple recommends replacing it when it reaches 80%. To check your battery health, go to Settings > Battery > Battery Health.





Issue with phone

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