You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New phone stuck on prepare update

I am trying to setup a new IPhone but it keeps getting stuck on “Prepare Update”. Can’t delete the profile or anything because you can’t get to Settings until the phone is setup and it forces you to download 15.5.

Posted on Jun 11, 2022 8:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2022 8:45 PM

HulkSmashNupe Said:

"New phone stuck on prepare update: I am trying to setup a new IPhone but it keeps getting stuck on “Prepare Update”. Can’t delete the profile or anything because you can’t get to Settings until the phone is setup and it forces you to download 15.5."

-------


iOS15.5 is Required: When updating, the tastes available update will install. iOS15.5 is what will be installed. iOS14 is no longer available.

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 11, 2022 8:45 PM in response to HulkSmashNupe

HulkSmashNupe Said:

"New phone stuck on prepare update: I am trying to setup a new IPhone but it keeps getting stuck on “Prepare Update”. Can’t delete the profile or anything because you can’t get to Settings until the phone is setup and it forces you to download 15.5."

-------


iOS15.5 is Required: When updating, the tastes available update will install. iOS15.5 is what will be installed. iOS14 is no longer available.

New phone stuck on prepare update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.