Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upper half of iPhone not working

The upper half of my Phone randomly stopped working (when ever i tapped on an app that is in that area) , i have tried restarting my phone many times and wiping the screen with a soft, dampened lint free cloth but it still won’t work.


iPhone XR

Posted on Jun 15, 2022 10:48 AM

Reply
Question marked as Best reply

Posted on Jun 15, 2022 11:12 AM

Follow these steps, testing after each step:


If that didn’t work, then it needs to be serviced A.S.A.P.


iPhone service pricing.

Get your iPhone ready for service.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Best reply

Jun 15, 2022 11:12 AM in response to Linka_1024

Follow these steps, testing after each step:


If that didn’t work, then it needs to be serviced A.S.A.P.


iPhone service pricing.

Get your iPhone ready for service.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Upper half of iPhone not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.