You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Baseus USB-C Multi-function Hub Stops Working after Software Update to macOS 12.5

Hello Apple community,


I am using a MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports, Intel CPU, 2.0 GHz Quad-Core Intel Core i5, 16 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MB).


I use an external display and connect a 27-inch Dell U2720Q to my Macbook Pro via the left-side Thunderbolt port with Power Delivery from the monitor.


I also connect the following devices to a Baseus USB-C 6-in-1 Multifunction Adapter Model: UCN3275, which connects to my Macbook Pro Thunderbolt port:

  • 1x USB Apple keyboard
  • 1x USB Logitech video camera
  • 1x USB Samsung wireless charger
  • 1x Cat6 Ethernet cable


This setup has worked for me for the past 2+ years beautifully, and I could connect to ANY LCD projectors, TVs and old VGA projectors.


6 weeks ago, I use macOS Software Update to update my macOS to Monterey 12.5 and now, the HDMI port on my Baseus USB-C Multifunction Adapter cannot output HDMI signal to any external TV, or LCD projectors.


I have tested many HDMI cables including an eGear 3D High Speed HDMI Cable with Ethernet but could never get any HDMI signal from my Macbook Pro via the Baseus USB-C Multifunction Adapter.


What else could I do before I call Apple Support and make use of my Apple Care+ subscription?


With gratitude,

Moonshi

MacBook Pro 13″, macOS 12.5

Posted on Aug 14, 2022 7:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2022 7:42 AM

mmoonshi wrote:

• Hello Apple community,

I am using a MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports, Intel CPU, 2.0 GHz Quad-Core Intel Core i5, 16 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MB).

I use an external display and connect a 27-inch Dell U2720Q to my Macbook Pro via the left-side Thunderbolt port with Power Delivery from the monitor.

I also connect the following devices to a Baseus USB-C 6-in-1 Multifunction Adapter Model: UCN3275, which connects
This setup has worked for me for the past 2+ years beautifully, and I could connect to ANY LCD projectors, TVs and old VGA projectors.

6 weeks ago, I use macOS Software Update to update my macOS to Monterey 12.5 and now, the HDMI port on my Baseus USB-C Multifunction Adapter cannot output HDMI signal to any external TV, or LCD projectors.


For your third party dock/hub/adapter —

If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility/updates:


Contact a third party vendor

Contact a third-party vendor - Apple Support



https://us.baseus.com/support



Similar questions

1 reply
Question marked as Top-ranking reply

Aug 14, 2022 7:42 AM in response to mmoonshi

mmoonshi wrote:

• Hello Apple community,

I am using a MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports, Intel CPU, 2.0 GHz Quad-Core Intel Core i5, 16 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MB).

I use an external display and connect a 27-inch Dell U2720Q to my Macbook Pro via the left-side Thunderbolt port with Power Delivery from the monitor.

I also connect the following devices to a Baseus USB-C 6-in-1 Multifunction Adapter Model: UCN3275, which connects
This setup has worked for me for the past 2+ years beautifully, and I could connect to ANY LCD projectors, TVs and old VGA projectors.

6 weeks ago, I use macOS Software Update to update my macOS to Monterey 12.5 and now, the HDMI port on my Baseus USB-C Multifunction Adapter cannot output HDMI signal to any external TV, or LCD projectors.


For your third party dock/hub/adapter —

If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility/updates:


Contact a third party vendor

Contact a third-party vendor - Apple Support



https://us.baseus.com/support



Baseus USB-C Multi-function Hub Stops Working after Software Update to macOS 12.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.