Hi! I am trying to import photos to my Mac computer (High Sierra version 10.13.6) and it use to be no problem, until I did the iOS 16 update, and now I’m getting the image capture core error .9937
I have my transfer to Mac setting set to Automatic and I have my photos set to most compatible. I’m sure there is something I’m missing but I can’t figure it out! Would appreciate any help!! Thank you so much!
iPhone 13 Pro Max, 16
As always, apple has been quite about it? Any solution to this problem. Not image capture, not photos can transfer photos onto my computers. I tried an older phone - works no problem. It definitely has something to do with ios 16.
I am having the same problem, and oddly the photos that I am unable to
import were taken prior to iOS 16. I have since switched the camera
setting to "most compatible" and still the photos will not import to my
iMac running High Sierra.
hi
I have the same problem. I've noticed that even if I try to import previously imported photos, I get the same error (pictures I already imported one month ago without problem).
I have just update do iOS 16.0.3 and I still have the same problem. So the update does not solve it.
Sane here. None of my photos will import now. Ones that were taken recently and ones that were taken long ago!!! It’s driving me crazy!! Hope someone has an easy fix for it!
AirDrop does not work for Live Photos:
thanks, But I really want to see if can resolve the "Image Capture problem", before i start downloading new programs.
Same issue here, hoping for a fix!
YES, Here is to Apple fixing that "Error code 9937", on the new iOS 16 iPhone update.
Apple Tech .... when ???
I also upgraded and some photos work but others do not
Hi, I also upgraded and it seems it works now.
Error code 9937 after iOS 16 update
