Why did my iPhone 14 screen go black?

My new iPhone 14pro max has a black screen this morning following its regular overnight charge. I have tried the reset and it is now plugged in via a cord hoping this will work. Anyone else had this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 23, 2022 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2022 9:08 AM

FYI, 16.0.2 did NOT fix the problem on my 14 Pro as hoped. I put it back on my wireless charger last night for the first time since my overnight BSOD a week ago. When I woke up this morning, it was clear the phone had rebooted (passcode required; different home screen widgets showing). I opened the battery app and found it had been unresponsive for 3 hours overnight, then re-booted itself. My first BSOD occurrence while charging overnight was similar but never rebooted. This is really annoying...


Black Screen of Death


BTW, there's a 300+ post on Reddit discussing the issue. It seems to be highly correlated with charging, especially overnight charging, both wired and wireless. There are a couple of cases where this happened while not charging, but those seem rare. I'm surprised it hasn't appeared in the press yet. The Click Vol Up, Click Vol Down, Hold Sleep button until logo appears (up to a minute or two!) fix seems to revive the phone in all cases I've seen...

210 replies

Dec 19, 2023 1:33 AM in response to flb777

I had a similar experience when I woke up this morning. At first, I couldn't comprehend what was happening, but I'm relieved to know it's not just me. I went to search for my Apple Watch, which happened to be dead. As soon as I plugged it in and the watch turned on, my phone also decided to come to life.

Now the question is why hasn't Apple fixed this black screen of death issue?

May 1, 2024 8:53 AM in response to flb777

Same with me, it’s annoying. I try to turn off the phone it takes some minutes, or someone is calling me in the morning the phone vibrates and the screen is totally black. When I’m able to turn it on I have the missed call. I hope they fix it soon. On the top of that I always had iPhone and they never froze, this one is other ways, it’s always freezing almost unbelievable

May 22, 2024 11:19 AM in response to flb777

It just happened to me but i am not able to perform the Volume up and Down and then hold the power button because after few secnds the Emergency goes off ( Flashing and Sounds) so basically i am stuck... not sure what to do. I hear my e-mails whats app, Daily alarm goes off in the background so the phone works but i can not see nothing... now what? Is an Iphone 14 Pro Max with 1TB memory ... i dont want to loose it, can anyone help with sugestions?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why did my iPhone 14 screen go black?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.