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As I woke up this morning, my newly purchased iPhone 14 Pro Max went black screen and dead. It took me about 20 minutes to force a restart. Anyone else had this problem before? Is this because of the “always on” function?
iPhone 14 Pro Max
To answer your question, yes I did have the always on feature on.......
Full story:
So yesterday, this happened to me. The phone spontaneously went black. The battery was at about 48% when it died. I was having absolutely no luck getting any responsiveness out of my phone at all. However, my family has this app called "Life 360". On that application they could see that my phone was active and charging. But if you called it, it went straight to voicemail.
My phone was plugged in the entire time. I followed the "volume up, volume down, power" routine a few times with no luck. Then, I did the apple support chat. About 20 minutes into the chat, my phone spontaneously turned back on. It was then at 55% battery. I haven't had an issue since.
I was using the "always on" feature that is the default setting. I did do the software update as soon as my I got my phone. I have absolutely no idea what happened and neither did the tech on apple support.
So... I'm now on 16.0.3 and this happened again last night. Had to do a reset at 8am, looked at the battery stats to see it died at about 1am but continued to charge.
Is your "always on" feature turned on? I turned mine off and it doesn't happen again. Not sure if this is a bug. Hopefully, Apple is going to fix that soon.
No. As I mentioned in my original post, it’s turned off.
I woke up this morning had it charging all night. Unplugged it and the screen was black couldn’t get it on. Did the hard restart and it came on fully charged. Does anyone know why this happens?
iPhone 14 pro max black screen and dead
