Airpods Pro 2 not showing up in findmy
Hi,
I haven't been able to have my airpods pro 2 show up in findmy, both on my iphone and ipad.
I have reset the device multiple times, but it kept failing to show up there.
I'm able to use it on my iPad with no problem without reconnecting it, which I figured means that the device is registered under my apple ID.
Any tips on how to resolve this ?
Below are information about the iPhone and airpods:
iPhone XS Max
iPhone Model Name: iPhone Xs Max
iOS Version: 16.0.2 (20A380)
Airpods Pro 2
Model Number: A2618
Firmware Version: 5A377
Hardware Version: 1.0.0
By the way there were some odd behaviors with this airpods pro:
- I had to press the button on the back of the case to connect this airpods pro to my iPhone prior to resetting the airpods pro. After resetting it, I was able to just press connect on the airpods pop-up on my iPhone and it connected immediately.
- At one point it seems to show up under my wife's apple id account in findmy (even though this airpods pro 2 is brand new), but it wasnt' able to locate or play sound. I then removed the airpods pro 2 from my wife's account, reset the airpods pro 2, and reconnected it, and wasn't able to get it to show anywhere again, even on my wife's account
- At one point it was also showing up with a different airpod name that belonged to my son, which I have removed from findmy, prior to connecting the airpod. Again, I removed it from findmy, reset the airpods, and reconnected. It still didn't show up.
iPhone XS Max, iOS 16