Airpods Pro 2 not showing up in findmy

Hi,

I haven't been able to have my airpods pro 2 show up in findmy, both on my iphone and ipad.

I have reset the device multiple times, but it kept failing to show up there.

I'm able to use it on my iPad with no problem without reconnecting it, which I figured means that the device is registered under my apple ID.

Any tips on how to resolve this ?

Below are information about the iPhone and airpods:

iPhone XS Max

iPhone Model Name: iPhone Xs Max

iOS Version: 16.0.2 (20A380)

Airpods Pro 2

Model Number: A2618

Firmware Version: 5A377

Hardware Version: 1.0.0

By the way there were some odd behaviors with this airpods pro:

• I had to press the button on the back of the case to connect this airpods pro to my iPhone prior to resetting the airpods pro. After resetting it, I was able to just press connect on the airpods pop-up on my iPhone and it connected immediately.
• At one point it seems to show up under my wife's apple id account in findmy (even though this airpods pro 2 is brand new), but it wasnt' able to locate or play sound. I then removed the airpods pro 2 from my wife's account, reset the airpods pro 2, and reconnected it, and wasn't able to get it to show anywhere again, even on my wife's account
• At one point it was also showing up with a different airpod name that belonged to my son, which I have removed from findmy, prior to connecting the airpod. Again, I removed it from findmy, reset the airpods, and reconnected. It still didn't show up.