Pixelated screen using Apple CarPlay

This is not a new topic here, as far as I see, I think it is the right thing to open this discussion for those of you having new generation cars from the VW group:


The Apple CarPlay problems are not only on Honda models. My Skoda Octavia 4 (VW MIB3 Infotainment System) has the same problem.


When using navigation apps (Waze, Apple Maps, Google Maps) on both my iPhone 11 Pro Max and iPhone 7, after a while, the navigation part of the screen is getting blurry.


Both iPhones have the newest updates, the car also. Restarting the iPhones or the car infotainment system doesn’t help.


You can refresh the blurred screen by changing shortly to a car menu and then back to Apple CarPlay. This holds for a while (5-10 Minutes) and then you go again.


iPhone 11 Pro Max, iOS 16

Posted on Oct 1, 2022 7:47 AM

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Posted on May 9, 2023 5:36 AM

I can still confirm after weeks of driving that SW update 1896 (or higher) definitely solves this problem!

For months my dealer also mentioned that there was no SW update listed for my car but instead I threw in other infotainment issues like "reboots frequently" and "faults" until the dealer finally wanted to update to 1896. Very frustrating but very happy that this issue is finally resolved and hope all of you reading this topic can benefit from this info.



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249 replies

Nov 28, 2022 5:36 AM in response to giorgio21

I formally reported this today and they escalated the case. I reported it in Spain where I live and I told them there’s a support thread with people.


With my research, I learned that some years ago there was the same issue that got later fixed by an update of the iPhone. We have got to hope for the same I think.


in my opinion, if you could also report this to the support, saying you tried everything in your power, this will be addressed faster. At least that’s what I’m hoping. Before this report it took like 3 calls with them to give up on obvious answers.

Nov 28, 2022 5:56 AM in response to cristiandrg

I have the issue too. I have contacted Skoda, Apple and Google. Skoda requested more info, so that was positive, I'm hoping they will pick this up properly. Google tried to close the case quickly, which was frankly quite dissapointing.


Based on my limited experience with video codecs, it seems to be an incompatibility there. It seems carplay (google maps) sends data in an incremental format and the car interprets the data differently. This also explains why the problem goes away when you go to another in-car display screen (e.g. home) and go back to carplay. I think somebody already mentioned this before.

Dec 28, 2022 12:19 PM in response to Hano441

Folks, for consideration,

most modern car plants are simply assembly lines compiling parts that can be made all over the world - and not under the one roof.

… imagine (for a minute) that VW, Honda, BOSS and whoever else don’t actually make the hardware (head units) that we have in our cars and that they just buy that tech in from a 3rd party supplier ….somewhere. But that hardware for VW,Honda, Boss, etc .is all the same at it’s core.

Now consider, that Apple do an update - and we all blame apple for our pixelated screens .. when their only responsibility is to make sure that that their update works with “apple” devices …not 3rd party hardware.


The makers of the hardware have already been paid by the car /audio manufacturers to make sure the affected hardware works with a previous IOS and … as I see it, they aren’t too bothered to rectify the situation that now exists without negotiating a really good deal for themselves with said manufacturers.


Other car and audio brands are out there - and they are not experiencing the issue … perhaps their hardware is made by different suppliers.


Sound feasible?



Mar 16, 2023 2:26 AM in response to ghassan64

My whole apple play becomes very slow when this pixilation starts. Yes you can rectify it for about 3-4 minutes , but if you’re in a town it can take ages for the system to become responsive and so you miss turnings. Im just not bothering to use Google Maps now , which is bad. I’m just using Waze or TomTom via apple Play and they both seem fine. Apple Maps often takes me to the wrong location so I’ve stopped using this too.

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Pixelated screen using Apple CarPlay

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