iPhone 14 Notifications / text sounds not working¡

Hey there sagarshah1983,

Thanks for reaching out to the Apple Support Communities. To get started, have you ensured that all the settings for the apps are set up correctly using the 'Related Article', Use notifications on your iPhone or iPad - Apple Support that was shared on this thread?

For this particular issue, we'd recommend ensuring that you have a notification sound selected for the apps you're not hearing notifications for using the steps under the "Change alert styles " section.

Change alert styles

1. Go to Settings and tap Notifications.

2. Select an app under Notification Style. 

3. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered—immediately or in the scheduled notification summary.

With iOS 15 and iPadOS 15 or later, you can turn on Critical Alerts for supported apps so notifications come through even if your iPhone is muted or you have a Focus set up.

If still having issues, we'd also recommend checking for any Focus features that may be enabled and preventing notifications from being received as expected. For help with checking your Focus settings, check out this next link here: Use Focus on your iPhone or iPad - Apple Support

Keep us updated on the results.

Have a great day!

I think I just fixed it. I went to the top right corner where the wifi and battery icons are and held and dragged down slightly until the control panel came up. The volume was on mute. I put my finger on it and slowly dragged up so that it was no longer on mute. When I got my next messenger message, on the closed screen, the notification sounded. I don't know if it will help anyone, but it has worked on mine.

sagarshah1983,

Try the steps listed here to see if they resolve the issue: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

1. "If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off. 
2. 
3. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Contact Apple Support

If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

1. Remove all screen protectors, films, or cases from your device. 
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."

For more help, reach out to Apple Support directly here: Get Support

Cheers!

I am having the same problem. I bought the phone last week and I am having this issue. After hours on the phone with tech support, it turns out BLUETOOTH is the problem. When BLUETOOTH is OFF, the notifications ring and vibrate as normal whether the screen is off or on. When BLUETOOTH is ON, once the screen locks, I hear nor see any indication of notifications. This is not a solution more so an identification as to where the problem originates. Having Bluetooth off permanently is not feasible.

You can have Bluetooth enabled, but need to turn off “Wrist Detection” feature in the Watch app on phone. See the steps in this link, and you should be able to get iMessage sound notifications to both your watch and phone while in locked screen.

There does appear to be a software bug; but this is better solution to me rather than turning off Bluetooth entirely. Just have to remember to lock your Apple Watch manually when you take it off because disabling this feature means it won’t lock automatically.

If you turn off Wrist Detection (on your iPhone, in the Watch app, go to: My Watch > Passcode – turn off Wrist Detection), then all notifications and the notification sound will be delivered to both devices.

https://miapple.me/ios-fixing-iphone-no-notifications-sound-when-locked/?amp

I found the FIX for this issue today. Once you upgrade to a new phone the Notification got screwed up on the phone

1. Go to Settings Tile
2. Then go to Notifications
3. Next Notification Style
4. You have to REDO your Notification for every app when you switched phones it got Screwed up somehow
5. For some reason every Alert Style is selected on my phone and UNTIL you pick one you WILL NOT GET ALERTS FOR THAT APP.
6. Also look at other setting bc some have Announcing the Alert which I personally do not do lol
7. Hope this Helps but it fixed My Notifications for my Phone
8. Apple should compensate me for my hard work.
9. 

Hi Keith,

You may have already done this, but check to make sure your dedicated silence button is off. It's the button above your volume keys. Next you can go into notification settings and scroll through to check and make sure notifications are set to allow for the apps you use. Let me know how you make out.

The problem is with bluetooth. If you have an apple watch, turn off bluetooth and you will get sound on text messages. This is a software problem!!

I got mine fixed today at the Apple Store! Two things- 1. Phone won’t ding if you are wearing your watch paired to your phone. Either turn off Bluetooth or put your watch on the charger (or turn it off) and it will work fine. 2. Turns out I had a vpn on my phone and it was causing issues. As soon as we took that off then my notification was audible! I hope this helps you!

Here are some steps to help you troubleshoot the problem:

Check Your Volume Settings:

Ensure that your iPhone's volume is turned up and not on silent mode. To do this, toggle the switch on the side of your iPhone to ensure that it is not set to silent.

Check Your Notification Settings:

Ensure your notifications are not silent. Go to the Settings app, select "Sounds & Haptics," and then scroll down to "Sounds and Vibration Patterns." From there, you can choose different sounds for your notifications.

Check Your Do Not Disturb Settings:

Ensure you do not have the "Do Not Disturb" feature turned on. This will silence all notifications and calls. You can check this by going to Settings > Do Not Disturb.

Restart Your iPhone:

Sometimes, simply restarting your iPhone can fix any software issues that might be causing your notification sounds not to work.

Update Your iPhone:

Check if your iPhone is running the latest version of iOS. If not, go to Settings > General > Software Update and install any available updates.

Check App Settings:

Ensure that each app's notification settings are turned on and not set to silent.

To do this, go to Settings > Notifications, then select the app you are struggling with.

Reset Your iPhone Settings:

You can reset your iPhone's settings if none of the above steps work. This will not erase any data but reset all of your iPhone's settings to their default values.

Go to Settings > General > Reset > Reset All Settings to do this.

Contact Apple Support:

If none of the above steps work, you can contact Apple Support for further assistance. They may be able to diagnose and fix the issue or provide you with a replacement if necessary.

Read More Here-https://shorturl.at/BEJTZ

I stopped Apple Watch mirroring and this seems to have worked for me for a couple of weeks now. Got this recommendation from someone else on this thread.

Go to Settings > Accessibility > Apple Watch Mirroring and disable this.

I've had this issue for years across iPhone X to iPhone 14 Pro and this is the first and only suggestion that work for me to solve this problem.

I'm not a major techie but I noticed when my bluetooth is OFF I hear the notifications. Sometimes when my bluetooth is ON, it connects to one of my headsets so maybe the noise is in the headset and I'm not wearing the headset so - no noise. Turning off bluetooth works for me -

I have iPhone 14 plus. I wasn’t getting text tone. I discovered my headphones (that were in my gym bag) were actually showing as connected when I checked Bluetooth. When I disconnected them, the text tone made sound again. Hope this helps someone.

Hi Sagarshah,

Hey just wanted to know if your dedicated silence button is on? It's the button above your volume keys. It's an easy thing to overlook. Check that and lemme know :)

Slide down from top right, Turn personal off in Focus. I did that and it works now. I don’t understand what that personal feature is for, or why anyone would need it. Just another complication imo.