prime video app will not open on Appl TV
The Prime Video app suddenly will not open... has been working
Apple TV 4K
Question marked as
Verify that the Apple TV system software is up-to-date. Update your Apple TV - Apple Support
Verify that the Prime Video app is up-to-date. If it is updatable, then the app would show in the App Store app with an [Update] button instead of an [Open] button.
Verify that Settings﹥Apps﹥Automatically Update Apps﹥ is still set to On.
Else try this for any misbehaving app:
- Force-quit the app, then relaunch and try again.
- If the issue persists, force-quit the app, restart the device, then relaunch and try again.
- If the issue still persists, delete the app, re-download and try again.
- If the issue still persists, then contact the app developer for further assistance.