prime video app will not open on Appl TV
The Prime Video app suddenly will not open... has been working
Apple TV 4K
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Verify that the Apple TV system software is up-to-date. Update your Apple TV - Apple Support
Verify that the Prime Video app is up-to-date. If it is updatable, then the app would show in the App Store app with an [Update] button instead of an [Open] button.
Verify that Settings﹥Apps﹥Automatically Update Apps﹥ is still set to On.
Else try this for any misbehaving app:
- Force-quit the app, then relaunch and try again.
- If the issue persists, force-quit the app, restart the device, then relaunch and try again.
- If the issue still persists, delete the app, re-download and try again.
- If the issue still persists, then contact the app developer for further assistance.