iPhone 14 Pro Max overheating

Past couple days my iPhone14 Pro Max has been overheating. I have restarted it 3 times in the past two days.

iPhone 14 Pro Max

Posted on Oct 9, 2022 10:19 AM

Reply
Question marked as Best reply

Posted on Oct 12, 2022 12:35 AM

My iphone 14 Pro Max is overheating!!! ;-( when dping simple things like browsing the web, and when charging, none of my other iphones have ever done that? I have tried all the fixes, and it was temporary and came back, there is so much on the net at the moment about people complaining why isnt apple doing anything about it? IOS updates dont fix the problem either??? Its an expensive phone!

125 replies

May 7, 2023 1:42 AM in response to Dogcow-Moof

Too hot to hold means it’s too hot to hold by anyones standards. I’m blown away you say it’s operating within parameters when people are saying it’s so hot they have to put their phones down. I don’t want to be rude, but that is absolutely ridiculous. Mine was so hot it was not comfortable to hold, that is NOT operating parameters. The point of a mobile is to be mobile, handheld. You say as long as the phone doesn’t shut off it’s within operating parameters yet that too is silly, when I charge my iPhone 14pm (just like I have since iPhone 4 with zero overheating) I have never gotten a message on phone saying charging will resume when phone cools down like this 14pm. Obviously it’s overheated otherwise why did charging cease due to overheating, hence the message. You asked here if someone had a case on their phone, again, ridiculous, we all have had other iPhones or other brands, cases are to be expected and irrelevant, if cases make a difference then that’s another Apple problem altogether. We here, are not children, please stop. It is not normal no matter how many times you say it is, no one should have to put their phones down due to overheating (unless left in a hot car). Basically, unless I miss understood you, everyone experiencing this is SOL, even those who said they replaced for a new 14pm and the same problem occurred on replacement. This is how companies lose a lot of future customers. Every company goofs periodically, including Apple, that’s to be expected, what’s not acceptable is blowing off customers that paid a lot of money for this phone, not to mention the inconveniences customers go through by getting the replacement. I am in the market to replace my MacBook and I can’t even imagine paying Apple the low price (haha) of 3500.00 for the low end laptop and then something goes awry & I’m blown off because they decide not enough people having the problem is important to them so the attitude is not to bother helping or publicly addressing or even admitting for goodness sakes. Awful awful way to handle things Apple. This is certainly not the only discussion on this subject online. Sorry if I came across abrupt but it drives me nutty when adults with smarts are spoken (written) to as though we are uneducated children. Some of these comments go way back. Apple ignores. I’ve said it before and again now, I have no doubt this is a hardware problem not a software problem where IOS updates can fix. Shame on Apple for ignoring their paying customers, the customers that pay their paychecks.

It will be interesting to me if my post here will be booted, that will say a lot more.

May 8, 2023 7:51 PM in response to RAYMONDHARFT

That is not normal behavior (obviously) and I don't know of anyone else who's seen it.


In most cases it's because the phone was already warm for some reason (installing an iOS upgrade will use a lot of CPU and may cause the phone to heat, or it may have been in direct sunlight.)


Regardless, let it cool and then let it charge; if the issue recurs, look for a rogue app that might be using a large amount of battery, causing the heating. Most often it's a GPS app left open like Maps, Google Maps or Waze.

May 9, 2023 9:31 PM in response to Jenn504

Agree! Got my 14 pro Saturday! HOLY HOT 🔥. I haven’t ordered a case yet, and it’s almost to hot to hold:(

I can’t get it to keep a charge either. It drains really fast.!!! Think I’ll be visiting Verizon this week.!

I had the 11 Pro too… I missed the screenshot button is being right across from each other:(I guess I gotta retrain my fingers! wish I could take “some” these newer features and put them on my 11pro!

May 9, 2023 9:39 PM in response to JBNV

Well said!!! so basically, I was thinking it was just my new iphone 14 pro that I just got last Saturday… but now I see that you’re saying even the replacements are having this problem. That’s kind of scary.🤔.


Now what do I downgrade to a 13 Pro or do I flip back over to galaxy? I always had iPhones then tried a galaxy and it kept overheating and not charging and having very similar problems so I came back to iPhone years ago. If this isn’t a fixable problem, I would consider switching back.🫤

May 10, 2023 6:39 AM in response to Dogcow-Moof

There is something different with the 14pm.

l started out with iphone4 have had Apple products ever since. I use this one just like l used the previous ones. They never acted hot when l performed these same functions. Do not feel bad it’s not apps or anything you’re doing. I changed providers and ended up trying a different 14pm it heats the same way. Hopefully, if enough folks get their concerns out there, we will all be made whole. I am finally getting the impression it must be a costly fix.

May 10, 2023 1:53 PM in response to RuckU2

When I bought the Iphone 14PM after 2 days it’s started to overheat and freeze up messages, I took back to the vodafone Charlestown and they said it’s quite normal to overheat and freeze sometimes also it’s easy to low bat /dead battery 🪫 after one day 🤔😖😣☹️ so I wait for few weeks to return to the store and still same issue so, they advised me to go to apple store/genius bar. Of course they updated my IOS and they fix some issues so I went home after few days its the same again overheating and the messages freezing up and have to turn off most of the time. SO I NEED TO GO BACK TO THE APPLE STORE AND TELL THE SAME ISSUES MEANS IT HAS NEVER BEEN FIXED…

May 10, 2023 4:27 PM in response to enlaimux

I asked to replace it but the man in the Vodafone store said it’s normal, nah it’s not normal I said, same thing I returned in within 3weeks ago said go to apple store, then the man who examined the phone, nothing wrong 😑 oh noo.. so just comeback and I will return to the store and will complain again, I am unsure if they will replace it.😩

May 11, 2023 5:41 AM in response to enlaimux

I’ve been told that after 2 days from the purchased of my phone, that can’t return or cancel the contract. So I observed the phone until now it’s been a month and 4 x been to the store and same thing explanation that there’s no issue found, if there’s another issue next time just come back they said and they will examine the hardware because the software works fine ooohh no…just frustrated 😖

May 24, 2023 4:50 AM in response to RuckU2

I have stopped enjoying using the iPhone 14 Pro Max. Initially, I was upset by the very poor camera that can't focus up close at all. Now, after 5 months of use, I can't even take a few consecutive photos because the phone overheats so much that nothing works. Unfortunately, Apple has lost its way and started releasing blatantly unfinished and low-quality products that don't even last half a year.

Jun 7, 2023 1:46 AM in response to RuckU2

One of the main reasons why your iPhone 14 Pro/Pro Max is getting hot is because of the use of power-hungry apps. Certain apps use more resources than others, and this can cause the device to heat up. Apps that are known to be power-hungry include games, video streaming apps, and GPS navigation apps.

To Overcome this problem you can do the following 

~ Close Power Hungry Apps 

~ Update Your Phone to Latest Software 

~ Disable Background refresh 

~ Use an external fan or cooling device 

~ Reduce screen brightness 

~ Disable location services 

iPhone 14 Pro Max overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.