Kernel panic restarts - RAM or logic board issue?

Hi there, I have been having issues on Retina 5K, 27-inch, 2020 iMac since updating Catalina to Monterey. Immediately began getting Volume Hash Mismatch errors, unexplained shutdowns, fan running at full blast for no reason, just a load of problems. Persisted upon multiple erasures, repairs, and re-installs of the hard drive, and eventually I decided to roll back one OS to Big Sur.


The Volume Hash Mismatch errors have stopped, but the fan still runs on full blast and today I have experienced two sudden shutdowns, the second of which has greeted me with this error log, per EtreCheck.


Any help would be appreciated - I do have third party RAM installed (OWC). I understand that if I take it to an Apple Store, this will likely be considered the cause of the problem whether it is true or not simply because it is third party. Even if this is true, I am not against purchasing and installing new RAM, but I'd love to know if it is possible to identify which stick is problematic so I can be sure to swap the ones having issues. For what it's worth, I ran an Apple Diagnostic restart about a month ago when having this problem and it did not return any RAM or particular system issues.


Thanks very much!

iMac 27″, macOS 11.6

Posted on Oct 11, 2022 1:02 PM

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Posted on Oct 14, 2022 2:12 PM

I've never seen a Kernel Panic report with that failure before, but my guess it will be a memory or Logic Board issue ("has extra bits....corrupted?"). It is very hard to figure out which it is because they are so closely linked, but a memory failure is usually more likely. You can hope it is bad memory as it is cheaper and easier to fix. Plus one Kernel Panic report is not usually enough since it is best to compare multiple Kernel Panic reports to see if there are any patterns to the failure.


You can try running the Apple Diagnostics to see if any hardware issues are detected. The only useful diagnostic is one which produces an error result or freezes the computer while running the test.


You can try a longer more thorough memory test by using Memtest86. You may need to modify the computer's security settings to allow booting from USB by using the Startup Security Utility. While you should run Memtest86 at the default settings, I would also suggest modifying Memtest86's CPU settings to "Sequential" and also "Round Robin" as these two options sometimes will be more likely to discover a problem. Sometimes Memtest86 will freeze while running the tests....this is good because then you can remove a single memory module and run the tests again to see if it happens again. An actual error message or a frozen test are both useful in trying to figure out which memory module may be bad (or even which memory slot). However, just because the tests pass and don't freeze up, it does not necessarily mean the issue is resolved. Of course the more repeatable the failure, then the more likely you have discovered/fixed the problem if running the tests multiple times does not encounter an error or problem.


Make sure to unplug the iMac when removing or inserting memory, otherwise you may damage the memory and/or the Logic Board. Best to wait a little bit after unplugging the computer before removing or inserting memory as well. I like to press the power button for a few seconds to help drain electricity from the circuits.


If you need to purchase memory, then it is best to only purchase memory from Crucial or OWC for best compatibility. Make sure to use the tools on their respective websites in order to identify the exact part numbers compatible with your exact model Mac. If you purchase Crucial or OWC memory from a third party reseller, then make sure the part numbers indicated by the Crucial or OWC matches what the third party reseller has listed. For Crucial memory, the vendor should have "Mac Compatible" or "For Mac" listed in the product description and it should also be listed on the plastic packaging when you receive the Crucial memory.

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9 replies
Question marked as Top-ranking reply

Oct 14, 2022 2:12 PM in response to artdept

I've never seen a Kernel Panic report with that failure before, but my guess it will be a memory or Logic Board issue ("has extra bits....corrupted?"). It is very hard to figure out which it is because they are so closely linked, but a memory failure is usually more likely. You can hope it is bad memory as it is cheaper and easier to fix. Plus one Kernel Panic report is not usually enough since it is best to compare multiple Kernel Panic reports to see if there are any patterns to the failure.


You can try running the Apple Diagnostics to see if any hardware issues are detected. The only useful diagnostic is one which produces an error result or freezes the computer while running the test.


You can try a longer more thorough memory test by using Memtest86. You may need to modify the computer's security settings to allow booting from USB by using the Startup Security Utility. While you should run Memtest86 at the default settings, I would also suggest modifying Memtest86's CPU settings to "Sequential" and also "Round Robin" as these two options sometimes will be more likely to discover a problem. Sometimes Memtest86 will freeze while running the tests....this is good because then you can remove a single memory module and run the tests again to see if it happens again. An actual error message or a frozen test are both useful in trying to figure out which memory module may be bad (or even which memory slot). However, just because the tests pass and don't freeze up, it does not necessarily mean the issue is resolved. Of course the more repeatable the failure, then the more likely you have discovered/fixed the problem if running the tests multiple times does not encounter an error or problem.


Make sure to unplug the iMac when removing or inserting memory, otherwise you may damage the memory and/or the Logic Board. Best to wait a little bit after unplugging the computer before removing or inserting memory as well. I like to press the power button for a few seconds to help drain electricity from the circuits.


If you need to purchase memory, then it is best to only purchase memory from Crucial or OWC for best compatibility. Make sure to use the tools on their respective websites in order to identify the exact part numbers compatible with your exact model Mac. If you purchase Crucial or OWC memory from a third party reseller, then make sure the part numbers indicated by the Crucial or OWC matches what the third party reseller has listed. For Crucial memory, the vendor should have "Mac Compatible" or "For Mac" listed in the product description and it should also be listed on the plastic packaging when you receive the Crucial memory.

Oct 17, 2022 5:59 PM in response to artdept

The last started driver was the exFAT driver which implies you connected an external exFAT drive, SD Card, or USB stick (or possibly some other device which has an exFAT data volume). However, the most recent panic does reference a Page Fault which suggests a memory issue as well. The previous Kernel Panic log you posted also suggested a possible memory issue as does the Volume Hash Mismatch. Usually when there are no patterns to the Kernel Panics, it will usually involve faulty memory, or a bad Logic Board.


Unfortunately the more memory you have installed the harder it is to test because it takes so long. Plus some memory failures may only occur when two sticks are installed together. Also keep in mind that if you have both Apple and OWC memory installed together, that there is a small chance the two brands are not getting along with one another.


Oct 11, 2022 1:59 PM in response to artdept

Is possible remove the After Market RAM and Test


If not possible please read some or all from below links and arrive at your own conclusions.


Worst case -->> Have the computer evaluated by the Professionals who have the Special Hardware / Software and Expertise to diagnose the issue and offer possible solutions


Please help - Terminal.app keeps crashing upon reopening - macoS Monterey version 12.4


Volume hash mismatch, cannot reinstall MacOS


Monterey rev 12.4 - Hash mismatch


Volume Hash mismatch


Strange Disk Space Issue

Oct 11, 2022 2:14 PM in response to Owl-53

Hi P. Phillips, thanks for the response, I appreciate it. It is possible for me to remove the RAM.


In terms of testing, would you suggest removing one stick at a time and running the computer for a while and seeing if I still run into the same issues? Or do you know of a better program or more efficient methodology for testing, with the knowledge that neither Apple Diagnostics nor EtreCheck has yet detected any RAM problems?

Oct 17, 2022 1:05 PM in response to HWTech

Thanks for the informative answer, HWTech. I'm 3/4 way done with one-by-one RAM tests and haven't had much luck yet, so unfortunately signs seem to be pointing toward what is a likely logic board issue. I just experienced another kernel panic and restart, so just for posterity I've attached the error report, since it seems to be different from last time.


I'm about to be out of town for quite a while, so for future thread-trawlers, I am sorry to report that probably won't be bringing this machine to be properly diagnosed and serviced until mid-December. I'll be sure to update then with whatever I learn.



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Kernel panic restarts - RAM or logic board issue?

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