Usb C hub not working on MacOS Ventura

Hi guys,

I’ve updated my M1 Macbook Pro to MacOS Ventura 13.0. Ever since, the usb c hub of my Dough Spectrum ES07D03 stopped working (and it still is working on Windows).


I’ve allowed accessories to connect (setting is set at “Always” in System Preferences > Privacy & Security), and the OS asked me if i wanted to allow some USB peripherals to connect to the macbook.


After tweaking a bit here and there yesterday, it finally worked as it should. But this morning, it didn’t. Let me explain my setup quickly:


My Macbook pro is closed on my desktop, with an HDMI cable plugged in to it, going to my 2nd screen.

It has a thunderbolt 3 cable going into the Spectrum, and on the hub I have: a logitech dongle for a wireless headset, an usb-c webcam plugged in in the usb-c port, and usb hub from anker in the last usb A port, which powers mouse, keyboard, and external mic.


I used to just type randomly on my keyboard to wake the whole thing up. This morning, nothing happened. I opened my macbook and told me the following thing:



So i’ve tried unplugging everything and tada: when unplugging / plugging my mic back, everything went up and working.


But everytime my macbook goes into sleep mode, it does the same thing. I have to open the lid, then unplug / wait / plug my usb devices again to make it work correctly.


I'm thinking about downgrading to Monterey where everything was working perfectly, unless you guys know what i can do about it ?


MacBook Pro 14″, macOS 13.0

Posted on Oct 26, 2022 2:23 AM

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Posted on Nov 8, 2022 1:47 PM

Sharing my own solution that I discovered today. Short Version: Check your Allow accessories to connect option. You can find this in System Settings > Privacy & Security > Scroll down and you'll find it above FireVault. I changed this value to Automatically When Unlocked and it solved everything.


Long Version: I have a USB C display out to a monitor that has USB A ports. Display works without issues after updating to Ventura, but the USB A ports stopped reading devices. In addition to this, I noticed my external HDD wasn't direct connecting via USB C either. After several unplug/replug attempts, I noticed a prompt would pop up but disappear in less than a second. Had to record my screen and playback frame by frame to read it. It was asking me to allow the accessory to connect. I changed the value in the settings described above and solved all USB C issues including the HDD and hub! The strange thing is that the Allow prompt never showed up when I tried using the USB hub. My guess is that this prompt is not showing up for most devices and leaving Ventura users in the dark.

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138 replies

Nov 18, 2022 12:38 AM in response to lilgousse

Some Issue here. Studio Display 2022 to MBP 2019. Not connecting through USB-C. Charging works though.

Workaround I found after several hours of total desillution:

-2 pieces of Apple USB-C to Thunderbolt 2 adapter.

-1 Piece of Apple Thunderbolt 2 cable

Put this together so you end up with 2 USB-C male connectors and connect SD to MBP. Bam! works.

Bummer: I need to separately charge MPB with the original MPB charger. So 2 cables needed.

Nov 21, 2022 10:50 AM in response to jazzyadam

I don't understand why @apple doesn't fix that with a small update. They released another update for different other things but this was not included. I have tried all of the combinations and nothing worked, I keep restarting my MBP and disconnecting everything with a sequence in order to make it work. Also, Caldigit they suggesting a safe mode to start it but nothing is working. Unbelievable what we are going through.

Dec 1, 2022 5:17 PM in response to lilgousse

I wish I had not updated to Ventura - on my laptop for work I did not and my Dell WD19S USB-C docking station still works for charging and keyboard / mouse. On my home MacBook Pro it does not anymore and I am really angry about that, because the laptop just came in yesterday and I paid about 3000€ for this thing.


Sure, I could go through the hassle to create a USB stick and possibly downgrade it again, but I am wondering what I paid that insane amount of money for? Apple, fix this! I know it's not easy, but you should be able to afford proper QA and testing phases for your OS. And here I thought Windows was terrible :/...

Dec 18, 2022 5:39 PM in response to lilgousse

Actually: all my terminal customizations as well as all my applications remained the same. Furthermore it seems the bug has not gone away - neither with the recovery, nor with the 13.1 update. It just so happens, that after a fresh reboot (and before sleep mode gets activated) the USB-C hub is very likely to work. After sleep mode or several opened applications (dev stuff, does not access USB for what I know) it usually turns on for a couple of seconds and stops working thereafter.

Dec 21, 2022 9:16 AM in response to lilgousse

Having the same issue with my Dell U3421WE monitor since upgrading to Ventura last week.


It has a built-in powered hub that my speakers, webcams, and other accessories are plugged into. I close my Macbook and connect via USB and then use everything. But, last week, when I upgraded, all of the passthrough features no longer work.


Sad to learn I'm not alone in this, but also glad to know it isn't just me.

Dec 23, 2022 6:50 AM in response to dennisfleischmann

Still not working. I talked some hours with the Apple support they tried to fix it. At this moment I turned my USB C double connected at my Mac Book air so that I can use at least one entrance. For 4 days it is incredible Apple cannot fix this minor problem. The last advice the Apple support gave my......... I had to go the the apple store to have checked my HARDWARE!! According to them it is not a software problem. So guys, let's go to Silicon Valley. 😉


Dec 23, 2022 6:40 PM in response to lilgousse

How the **** is this still happening?


I have an M1 Ultra Mac Studio and I have used both the OWC Thunderbolt 4 hub and the Anker Thunderbolt 4 Mini-Dock, and I am getting completely random ejections of my Samsung T5 SSDs.


People have said all you need to do is "Allow All USB Accessories" in the Privacy settings, but that option is literally not there in my settings panel above FileVault, even though it shows up in the search results. I am on the latest edition of Ventura.


What the **** is going on?

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Usb C hub not working on MacOS Ventura

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