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I updated to 16.1 on Monday and today my Face ID is no longer working, rebooted, cleared Face ID and now I cannot register a Face ID. I am able to place my face in the square but it tells me to place iPhone lower or higher. I tried adjusting the iPhone to no avail.
iPhone 13 Pro Max
scs_ppc wrote:
I updated to 16.1 on Monday and today my Face ID is no longer working, rebooted, cleared Face ID and now I cannot register a Face ID. I am able to place my face in the square but it tells me to place iPhone lower or higher. I tried adjusting the iPhone to no avail.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
they Have to replace your phone.
It did
Update. This worked for five minutes or so and then stopped working. Back to square one.
Was your phone still under warranty or did they replace still because of this issue? I have a 13 pro max but I’ve had it for about a year and three months.
Same for me, it was more than a year...
Turns out I had a AT&T Warranty, so I used that rather than the AppleCare+ that I did not have.
I got the same problem!
I have 13 pro and faceid stop working after update to 16.1.1. It works once in a day then stop working again. When I try to reset faceid, it keep saying face id not available.
14 Pro Max also Face ID is not working after update. I did not opt in for the warranty but this is a aft Warw issue, not hardware issue. Apple needs new software update to fix this issue.
I am having the same problem!!! So annoying!
Hey everyone, I just updated to 16.1.2 and the Face ID works again! iPhone 13 pro.
Still doesn’t work on 16.1.2. Also there is no release note about it.
No… is not working… it only works 10% of the time is you are lucky….
Only solution for now is to replace True Depth sensor. You should contact Apple.
mine started working again. Randomly while on a call i tried to program my face again. Idk if it is related but try being on a call while you register your face.
I have to type my password every 5 minutes whenever I try to do anything. Erg
iOS 16.1 Face ID not working
