Since upgrading to macOS Ventura, a number of attachment types such as PDF attachments in Mail are appearing as generic blank icons. How do I resolve this problem?
MacBook Pro
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Clean installs and safe mode do not help. I tried both.
Was your issue generic icons appearing for attachments in Mail or generic icons in the Finder??
Finder. Honestly never kept track of email attached doc icons. Most I receive are via a work vpn. Those icons are specific to Microsoft systems that my work exclusively uses.
MacOS Ventura 13.3 and the problem is still there..... this happens to safari too when download a file
Confirm, that problem is still there in 13.3. Instead we have a "new 21 emodji symbols", Apple seriously?! Ready to come back on Monterey...
Anyone figured out how to fix this? on 13.3 and still have this issue on my 2017 MacBook Pro
13.3.1 problem is still here... Never-ending story
Generic icons appearing in Mail attachments
