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"Enter your passcode to trust this computer and start a backup." Every time iPhone is on charge.

After the upgrade to iOS 16.1 from iOS 15.7, with no other changes to my paired iMac, my iPhones now both routinely ask me to type in my passcode to trust this computer and start a backup. This happens whenever the device is put on charge, even if only to AC power, and the sync and backup happens over Wi-Fi. Why, and how do I put a stop to it so it goes back to the iOS 15 and expected behaviour of doing the sync and backup over Wi-Fi automatically and immediately when the device is put on charge?


I've looked around and tried various solutions, all to nothing. I reset privacy and network settings, repaired over USB, restarted everything, etc. It's still happening.

iPhone 13 Pro Max, iOS 16

Posted on Oct 31, 2022 2:20 PM

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Question marked as Top-ranking reply

Posted on Nov 3, 2022 9:59 AM

Upgrade to 15.7.1 or 16.1 causes the iPhone, iPadMini and iPad to require entering a pass code EVERY TIME to do a backup to Windows iTunes 12.12.6.1 The automatic backups are broken. Prior versions only required a one time entry of the pass code to trust the device (PC running iTunes) and then would resume automatic backups after a software upgrade.

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158 replies

Nov 2, 2022 8:12 AM in response to LD150

But I need sync. That's how I get my (non-iTunes) audiobooks onto my devices. (If there were another way to do that and still use Books.app, I'd do it.)


Perhaps inevitably though, it apparently isn't to do with sync at all. I can reliably avoid seeing the prompt by switching to iCloud backups; it's only when a backup starts that I get this prompt. It makes no sense, but there it is. Switching to iCloud Backup (hopefully temporarily, as it's a privacy cost and less good than local backup) "fixes" the issue, for now.

Nov 2, 2022 2:24 PM in response to LD150

OK, right, that was my first troubleshooting step, and indeed it does work, with Wi-Fi discovery left on. But it's still not as convenient, even though it does fix the problem, since one of my phones is in the other room and there's no longer a way to trigger it from the device (there was, once, but no more). Turning off backups resolves it for now. Thanks for the inspiration.

Nov 10, 2022 5:40 PM in response to sgucukoglu

I wouldn’t expect 16.1.1 to fix it, because it isn’t a problem with 16.anything. It is a problem with your phone. Hundreds of millions of phones do not have this problem. You need to troubleshoot what is special about your your phone and computer that is causing this very unusual problem. Have you tried going to iTunes Preferences, Advanced pane, and clicked Reset Warnings? And have you also updated iTunes to the latest version?

Nov 12, 2022 2:02 PM in response to LD150

That's a workaround, not a solution. This feature always worked, and was convenient, especially for those of us who charge our phones via a cable to a USB port. Plus, given that the backup happens when it's plugged in, if you select backup only via cable, there is no battery drain.


So in reality, some programmer screwed up, and it will take a repair and update of the OS to fix it. And that means making Apple aware of it.


BTW, it happens in OS 10.14, too.

Nov 12, 2022 2:10 PM in response to JayGreenstein

Why hasn’t it happened with any of my 4 iOS devices or 3 computers? If a programmer screwed up how did they screw up your computer and not mine? Or a significant number of others among the 2 billion iPhone users? This has not been a commonly reported problem, so it might be a good idea to troubleshoot your specific issue rather than wait for Apple to fix what is probably a non-existent “bug”.

Nov 12, 2022 4:46 PM in response to LD150

Whether Wi-Fi syncing is a battery drain isn't important; we are concerned here with why it doesn't work for those choosing to use it. Because USB syncing shares the same infrastructure, and it's broken there as well, that's clearly relevant too, insofar as resolving it would help users of Wi-Fi sync. And we've established that the workaround does indeed work, in both cases, because it is the backup functionality, specifically, that's broken—functionality that is triggered either manually by clicking the button to Back Up Now, or automatically when the setting to sync automatically is toggled on.

Nov 12, 2022 5:13 PM in response to sgucukoglu

sgucukoglu wrote:

Whether Wi-Fi syncing is a battery drain isn't important; we are concerned here with why it doesn't work for those choosing to use it.

I choose to use Wi-Fi. And it works for me. It never prompts me to trust the computer. NEVER. It hasn’t promoted me for 10 years, except for the first time on the computer than I had back then. I’m on my 4th computer since then, and it never even prompted me when I switched to a new computer. Have you reset warnings in iTunes settings, as I suggested earlier?

Nov 12, 2022 7:09 PM in response to Lawrence Finch

"Why hasn’t it happened with any of my 4 iOS devices or 3 computers?" (Lawrence Finch)


Ahh... so if it didn't happen to you, all the others reporting it must be imagining it? You tossed a handful of attitude at someone you know nothing about, but then it turned out that you were wrong, and it really was happening. Perhaps a bit less of an "I am god" attitude might be in order. One thing my 40+ years as a logic designer taught me was to check first. Less egg to wipe away that way.


But that aside... So it turns out that it was a deliberate inconvenience on the part of Apple? That doesn't make it any better, because they have, in effect, eliminated automatic backup on connection, without the added a step that requires the user to say, "May I?"


It's interesting that Apple is content to have this, and all their sites accept an automatic log in protocol over a far less secure internet connection, but a physical connection between the users phone and the users computer— which can read the mac number of that phone—and a phone that can respond with identification, automatically, as it always has, somehow is no longer good enough.


I began using Apple products with the advent of the 2+. But lately, it seems that nontechnical corporate people are making the technical decisions, and erasing the things that make Apple Apple.





Nov 13, 2022 1:59 AM in response to LD150

You seem to be misinformed on both topics. The Wi-Fi sync only happens when the iPhone is plugged into power somewhere while on the Wi-Fi. It doesn't randomly sync with your phone while it's on battery, that'd be ridiculous. The "show when on Wi-Fi" will obviously not affect iPhone battery life.


I also have this problem and it happened with iOS 16.1 (as does everyone on iOS 16.1), so go yawn elsewhere.

Nov 13, 2022 6:29 AM in response to DollaDollaBillsYall

"...It doesn't randomly sync with your phone while it's on battery, that'd be ridiculous. The "show when on Wi-Fi" will obviously not affect iPhone battery life..."


You are probably correct regarding the time it is actually backing up, but in the context of the original question


"...routinely asks me to type in my passcode to trust this computer and start a backup. This happens whenever the device is put on charge..."


it is is relevant to the discussion.

You would be welcome to answer other questions regularly on the forum. We are all volunteers.

"Enter your passcode to trust this computer and start a backup." Every time iPhone is on charge.

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