Problems macOs Ventura and Photos App.

After downloading macOs Ventura to my iMac. Editing photos in the Photos app is having problems. I use a Nikon Z7, i shoot in raw. Photos are nice and clear from the camera card. When i edited thru Photos App, photos are blurry and not focused. Had no problems with Monterey. Called Apple support, no help.

Posted on Oct 31, 2022 3:12 PM

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Posted on Apr 15, 2023 10:30 AM


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72 replies

Nov 18, 2022 12:24 PM in response to léonie

I played with it a bit more. Before upgrading to Ventura, I was using a USB-A to USB-C cable from a Sonnettech docking station. That used to both charge the camera and allow me to access the pictures from Photos. Now, it appears to charge it, but not see the photos. I tried the same thing with that docking station using a USB-C to USB-C cable and it still didn't work. These ports do work for powering and reading/writing to external drives and did to the camera before switching to Ventura. I tried the same with a SATECHI min-docking station, and it worked fine.


Dec 9, 2022 12:00 PM in response to Keith Barkley

Oh if it was that simple. What sharpness value are you referring to, the settings in the editor? No, that has no impact. None of the settings impact the blurriness. It is also intermittent with some pictures, making it even MORE frustrating.


I'm using the exact same workflow as I've done for 20 years. The sharpness settings in the editor have nowhere near that impact, but regardless, the blurry and sharp photos are at the exactly the same settings. When I updated to Ventura, I made no changes to any settings.


I've been using iPhotos and now Photos since Cheetah in 2001, so I'm reasonably well versed in its operation.



Jan 13, 2023 10:27 AM in response to sfraser

Yep, it's all related. I'll upload a group of photos and the blurriness doesn't clear up until I go into edit mode. Also, arbitrarily, I'm unable to export to the desktop by dragging and dropping the file. Here is a screen capture of an error I get perhaps 30% of the time. It seems arbitrary in that it may not happen will a file on either side of that one. I'm able to work around it most of the time, but what an annoying bug because there doesn't seem to be any way to anticipate it.

Jan 25, 2023 9:41 AM in response to untalented_clod

I have only been working on the extant library so far. What you suggest will be a good test, though. I will have to go out and get some fresh shots and see if it persists. So far, I've just been running the sequence of button pushes on some raw images to see if there is some link to other setting/editing selections. These raw files, from a Sony A7riii are running ca 75-90 megs and I can't help but wonder if that is part of the issue although I can't imagine why.

Jan 26, 2023 2:08 PM in response to tbear09

I feel your pain. At times, Apple's attention to glaring issues is really uneven, then for middling issues they overachieve spectacularly. I had an issue with the charging sequence on my M1 Max pro laptop when it came out wherein it seemed the laptop would not charge and the cable connector would blink erratically when plugged in. I ended up with a dedicated support specialist who over the course of a week and maybe 10 calls from him to me worked to troubleshoot the issue, pulling logs and documenting the behavior that other users here had also experienced. When an incremental update several days later did not resolve the issue, he arranged to have my laptop replaced with a new one of the same configuration which was not my intent, but was delighted with.


Maybe it is the difference between how they respond to hardware vs software issues. I do wish it was more consistent, however.

Feb 27, 2023 7:35 AM in response to tbear09

I am having the same problem with RAW images imported from my Olympus OMD 10. The problem began immediately after upgrading to Ventura. Also now having problems editing photos with PixelmatorPro. I receive an error message; "An error occurred while preparing external edit. The operation couldn't be completed. PHPhotosErrorDomain error 3306". All images imported post-ventura-upgrade are impacted.

Apr 15, 2023 9:47 AM in response to forgreeneyes

Appreciate the insight on the hardware/software issues which seem to point to a rather lackadaisical level of focus on Apple's work on image processing (save in the iPhone). As I am testing out a new Sony A7RV, am realizing that organic support in MacOS for its raw files (.ARW) is nil. This is on fully updated sw all around. They seem unable to be imported into phots successful at this stage--just a grey box appears (although meta data in info shows accurate file info) and their is no rendering of any kind of finder level preview. The icon is a generic ARW icon and no attached image preview is available in the finder. Now, the camera is on the market around 5 months and comments among Sony shoots seems to indicate that Apple's support for the raw formats they spin up is always laggy, but it makes me wonder about Apple's level of interesting in non-iPhone photography (as did CANX of Aperture way back when). In the meantime I find Affinity, DXO, and of course the Lightroom Classic, Bridge, Camera Raw etc seem to be at ease with the format of the file. As you point out PP pushes a "not compatible" error when I try to open it.

Oct 3, 2023 11:06 AM in response to tbear09

Ditto. I am having the same blurry photos after working with them to a perfect image They seem not to retain the changes and are then saved in my Library or Recents in a blurry format. This has never happened before I purchased a new MacBook Air and am now using Ventura 13.4. It is very frustrating.

I agree that is is not my camera or shooting in raw but a flaw in the operating mode.

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Problems macOs Ventura and Photos App.

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