Printer Presets Not Saving

Love macOS Ventura but after updating all of my printer presets for the Toshiba copier at my work got scrambled. When trying to set them again the preset name would save but the settings would remain defaulted and any time you try and fix the preset settings they don't save so you can't click a preset and have the settings you want pulled up. This makes it very difficult to print and we're wasting paper. Any fix? I have a 2018 Mac mini with an intel core i7.

Posted on Nov 2, 2022 9:44 AM

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Posted on Jul 5, 2023 5:48 PM

Howdy,

I just ran into this issue on a client's new Mac Mini, running Ventura 13.4, and none of the migrated print pre-sets worked correctly. I even deleted them, and re-added them, but they would not retain the customized settings properly.


I was able to resolve the issue by doing the following:



On your Mac, choose Apple menu  > System Settings, then click Printers & Scanners  in the sidebar. (You may need to scroll down.)

Control-click the printer in the Printers list on the right, then choose Reset Printing System.

Note: If no printers appear in the Printers list, you can Control-click the empty list and choose Reset Printing System.

After you reset the printing system, the list of printers in Printers & Scanners settings is empty.


  • finally, I re-added the printers, re-created the pre-sets, and they worked correctly! :)


Hope this helps someone out there!


Cheers,


Daniel


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61 replies

Dec 12, 2022 4:27 PM in response to bilca68

@bilca68 I received an email stating this as your reply: "Same issue with Canon PIXMA MG6120.

I used the TWAIN support for the scanner in macOS Mojave but after moving to a new mac it does not work anymore.


Porting GIMP and TWAIN support is not difficult I would say. Why does Apple force me to buy new equipment? The old stuff still works."


I'm not sure why it does show than here in the discussion. FWIW I have a scanner that I received as a bonus when purchasing macOS 9, yes many years ago. When OS X was released, it stopped working and got retired to my basement. A few years ago I came across VueScan from Hamrick Software. I downloaded the trial version and was surprised when it worked. I purchased a license for the software and have never regretted it. I just updated my M1 MacBook Air to macOS 13 and then downloaded the latest release from hamrick.com and scanned some old DVD covers with no problem at all.

Dec 14, 2022 12:06 PM in response to jupiter optimus maximus

Same problem here. Just ran the 13.1 update and no improvement. Fortunately I did id on my laptop and not my main computer, but until this is fixed I cannot upgrade my main computer to ventura, nor can I buy a new Mac (which I'm due for). Having to manually do my print settings every time I print would be incredibly burdensome on my workload. (2019 MacBook Pro 16")

Dec 14, 2022 5:06 PM in response to Hugo Stiglitz

Hugo, I understand completely and I'm disappointed that the only responses I have seen both here and on other forums regarding this issue are "Me Too's" and or Apple experts pointing me to an article that explains how to create Printer Presets, which doesn't help. I already know how to do what I need to do. But the OS or device doesn't know how to save those settings. I don't know if it would be safe to say buy a device that doesn't allow you to downgrade the OS below 13. Kind of like what's the point. I will be sure to post back here if I ever have any luck resolving the issue.

Dec 14, 2022 5:29 PM in response to Richard Davis7

I just went into preferences on my iMac - transferred the printer settings to the Mac Book - deleted the old ones, restarted the computer and I'm still seeing the same saved preferences that were there before the restart. So something is different as to where the OS is saving that information.


I did use this to reset some of the printer defaults to coincide with the setting I use 80% of the time and it has helped a little, but has not solved the issue: https://kb.mit.edu/confluence/display/mitcontrib/Change+the+default+print+settings+on+a+Mac

Dec 29, 2022 12:33 PM in response to jupiter optimus maximus

I'll add my voice to this chorus. Upon upgrading to Ventura, macOS is no longer honoring the settings within my printer presets when I select them. I have many printers on my network, some with many paper trays (such as a Phaser 7800) loaded with various media in different sizes. I use the printer presets for just about everything I print. My primary machine is a Mac Studio, but I doubt the machine type has anything to do with it.


This is a HUGE PAIN IN THE NECK, as I now have to go through and manually specify the printer tray, paper size, double-sided or not, flip on Short edge, setting paper type to "Automatically Detect", etc. I am seriously ****** off about this, and wish I had not upgraded to Ventura. Good job, Apple, obviously this was not tested properly. I also don't like the new print dialogs, but that's another issue.

Jan 3, 2023 11:36 AM in response to Richard Davis7

Saving the settings was never a problem, and the first time or two you use them, they may seem to work, but they don't retain the settings which they are saved with - that is what we mean when we say "Printer Presets Not Saving" - perhaps a better way to phrase it would be "saved printer settings not being retained." Curious to hear what you report. I'm ready to buy a new computer and Apple is missing out because I can't risk it right now.

Mar 31, 2023 9:26 AM in response to Richard Davis7

I saw the list up updates and saw no mention of it. Extremely frustrating. I've found that it's relatively stable, but I need to check the parameters every time I print as there were a couple times it changed them on me, but if I do the proper 'order of operations' so to speak it does what it's supposed to. Still spending too much time babysitting the print settings though.

Jun 1, 2023 7:08 AM in response to dowsmith

Sorry, but that won't work for you. The print dialogs are slightly different for different printers and even for different software (for example, the MS Word print dialog is different from the Apple Preview print dialog).


Also, I am using Keyboard Maestro to click on images that rely on a specific screen resolution.


Your best solution may be to create your own macros for your printer.

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Printer Presets Not Saving

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