Printer Presets Not Saving

Love macOS Ventura but after updating all of my printer presets for the Toshiba copier at my work got scrambled. When trying to set them again the preset name would save but the settings would remain defaulted and any time you try and fix the preset settings they don't save so you can't click a preset and have the settings you want pulled up. This makes it very difficult to print and we're wasting paper. Any fix? I have a 2018 Mac mini with an intel core i7.

Posted on Nov 2, 2022 9:44 AM

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Posted on Jul 5, 2023 5:48 PM

Howdy,

I just ran into this issue on a client's new Mac Mini, running Ventura 13.4, and none of the migrated print pre-sets worked correctly. I even deleted them, and re-added them, but they would not retain the customized settings properly.


I was able to resolve the issue by doing the following:



On your Mac, choose Apple menu  > System Settings, then click Printers & Scanners  in the sidebar. (You may need to scroll down.)

Control-click the printer in the Printers list on the right, then choose Reset Printing System.

Note: If no printers appear in the Printers list, you can Control-click the empty list and choose Reset Printing System.

After you reset the printing system, the list of printers in Printers & Scanners settings is empty.


  • finally, I re-added the printers, re-created the pre-sets, and they worked correctly! :)


Hope this helps someone out there!


Cheers,


Daniel


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61 replies

Dec 9, 2023 2:42 PM in response to Richard Davis7

I'm having the same issues. I have Ventura 13.6.2 installed. I have a Canon Pixma Pro 200 and NONE of the presets will stick. I have deleted the printer over and over and reinstalled the latest printer driver and it still won't work. I've spent HOURS on the phone with Canon and Red River Paper ( I'm using their papers for years) after doing extensive research on my own. The best anybody could come up with was the Canon Pro software for photoshop which is cumbersome to say the least. I'm using a custom sized paper for note cards which worked seamlessly with the Pixma Pro 100. Now, even resetting everything before I print to the ICC profiles and paper choice the settings revert to an incorrect paper. I want Polar Matte, select it, turn off the Margin setting and when I go to print, the colors are way off. I go back and the setting has reverted to a glossy paper. I'm beyond frustrated with Ventura and have lost hours of time, money on paper and ink and probably my hair (lol). Can Apple PLEASE do something about this?

Dec 30, 2023 12:49 PM in response to Daniel Feldman

I am having this exact same problem with a new Epson printer (8500) & MacBook Air, Sonoma 14.1.1. I went through your suggestion & wow the printer dialog has changed quite substantially. I set up the particular job - & the settings didn't get saved. Weirdly I was able to retrieve the settings OK before Xmas, *I think*, (this was for a Xmas Card home printing project). But no more ...... Very frustrating!

Dec 30, 2023 1:28 PM in response to Jan Hetherington

And c**p, now I have 'lost' the options of doing the fine-tuning of color etc etc refinements!!! I am working with an InDesign doc, went out of the app & back in, & then the options I see when I went back in no longer show the 'printer options' (forget if that is the exact terminology). Now I've also lost all the EXTRA options that appeared when I did the first Reset of printer from System Settings. I did another reset & it didn't help.

Jul 15, 2024 8:10 AM in response to jupiter optimus maximus

I've read a lot of comments here and I don't really think it's fair to criticise Apple for the fact they haven't quite figured out how to allow users to print documents reliably and consistently from their Apple computers. I don't think commenters are taking into account just how leading-edge and state-of-the-art being able to print a document really is. People are so fussy! It may be easier to cut a potato in two, carve your text into one of the sides, dip that into ink and stamp it down on an A4 sheet, and you'd think that by 2024 Apple might have improved on this technology, but be patient - I'm sure they're doing their best and will get there in the end. It is clear from this thread that Apple have so far only had around a year and a half to work on the particular 'quirk' (i.e. clunky and sloppy chunk of buggy code written by half-wits, tested by quarter-wits, all overseen by 1/8th-wits) - give them a few more years and they may get around to looking into this obscure and arcane bit of functionality (who really needs to print stuff after all? I mean really need to?).

Jul 18, 2024 11:27 AM in response to andrefrombroadway

Who really needs to have this work correctly is those of us who use Epson printers professionally in the graphic art world. So, yes...we might want to criticize Apple for making our life at work a bit messy for over a year because they can't seem to fix one little glitch in their system. If all I were printing is emails from my friends (who does that??) yeah, no problem, but graphic artists who sell their work need consistent color matching and when we spend hours developing presets that make things work it's a big problem when the printer doesn't cooperate. Get it now?


Aug 6, 2024 12:05 PM in response to ejconnolly

I think you missed the sarcasm 🙂


Of course it is outrageous that Apple lets users down so appallingly by releasing such buggy software, and then fail to fix it. The impression is an attitude of complete distain for their customers, bordering on contempt. The company is evidently living comfortably on past reputation. At some point this forbearance will come to an end and anybody who is conscientious themselves will cease to use Apple products. It's a shame, but many other great companies have suffered a similar fate, and Apple will be no different if it makes the same mistakes, which it seems intent on doing.

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Printer Presets Not Saving

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