Printer Not working after Ventura 13.0 update

Hi Sun-India,

Have you tried the latest (21 Oct 2022) drivers from Canon?

https://in.canon/en/support/PIXMA%20E470/model

(-> Drivers -> Compatible Operating System macOS 13)

If necessary, reset the printing system and re-add the printer:

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Hi,

The Canon TR8620 is a printer supporting the driverless AirPrint technology (About AirPrint - Apple Support), and as such compatible with macOS, as NachiThePanda also indicated.

If the TR8620 is on the same network as the Mac (and the iPhone and the iPad), additional drivers/software would not be required.

AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. Since this printer has Ethernet (in addition to Wi-Fi), you could choose to wire it to one of the LAN ports of the Wi-Fi router, instead of using a wireless connection.

AirPrint relies on Bonjour/mDNS. In case of a discovery problem, the following power-cycle procedure could be tested (in this order, with these waiting times):

Power off the Wi-Fi router, the printer, the Mac computer, the iPhone, the iPad, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Then power on the iPhone and the iPad. Finally, power on all other devices/computers.

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

According to this Apple document your printer is AirPrint compatible: About AirPrint - Apple Support.

Go tinto System/Printers & Scanners, click on your printer and in the next window remove the printer. Then admit back in using the AirPrint/wireless option. It's described in this Apple document: Reset the Mac printing system to solve a problem - Apple Support (MT)

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

According to this Apple document, About AirPrint - Apple Support, your printer is AirPrint compatible. So go to the System/Printers & Scanners settings pane and remove your printer from the pane. Then add it back while selecting the WiFi/Wireless or AirPrint mode.

Hi jpdenton,

If you start a new thread/topic (the Ask the Community link on top of this page), your question will get the attention it deserves.

Anyway, macOS 13 Ventura software appears to be available from Epson (such as a printer driver v12.62):

https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2700/s/SPT_C11CG24201?review-filter=macOS+13.x

If necessary, try to reset the printing system and re-add the printer. See the following articles:

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

That printer, Canon TR8620, is AirPrint compatible according to this Apple document: About AirPrint - Apple Support

So go to the System/Printers & Scanners settings pane and remove your printer. Close System Settings an then reopen it. Go back to the same settings pane and add back your printer using the wireless/AirPrint/Bonjour option.

Also, on the printers setup screen make sure it's connected to your local aren network.

It's all very well to recommend Airprint for everyday use, but bear in mind that some printer options are not available in Airprint printer drivers downloaded from Apple sites. I use a large Epson photo printer, and the Epson Drivers have more options specifically for different types of paper etc which I need and which the Airprint driver does not offer. Apple apparently tries to make things easier for the average user with their own drivers and thereby blocks possibilities many photographers rely on.

With the recent update to Ventura I ran into lots of problems because of changes Apple made in print settings somehow somewhere. But even so, I can still print with my 11-year-old Epson without Airprint. Epson did provide a new printer driver and by deleting all previous Epson drivers and files from my computer and installing the most recent version (and not updating to Airprint) it all still works. Deleting drivers including preference files etc and installing the latest version from the printer manufacturer (provided there is a recent one!) would be my recommendation.

Your printer, the Canon G7020, is AirPrint compatible according to this Apple document: About AirPrint - Apple Support.

Therefore go to the System ➙ Printers & Scanners settings pane and remove the printer. Close and reopen the System settings and add the printer back using the wireless or Bonjour connection, whichever is presented to you.

If that doesn't fix the problem try the instructions in this Apple document: Reset the Mac printing system to solve a problem – Apple Support



Thank you for the update, ChrisJ888. I assume that you did not forget to power-cycle the router, and that the waiting times were observed. As you mentioned earlier, the Brother MFC-J4610DW is listed in About AirPrint - Apple Support, so it should work (without additional drivers), provided that the printer and the Mac are connected to the same network (Wi-Fi router).

Can you print from an iPhone or iPad?

Use AirPrint to print from your iPhone or iPad - Apple Support

The following Brother article could perhaps be of interest (depending on the type of router you are using):

https://help.brother-usa.com/app/answers/detail/a_id/73618/~/compatibility-with-5-ghz%2C-dual-band-wireless-router%2C-or-mesh-networks

AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. Have you tried to wire the printer by Ethernet to one of the LAN ports of the Wi-Fi router (instead of using a wireless connection), or vice versa?

If necessary, reset the printing system and try to re-add the printer.

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Hi,

First of all, is your MG7750 connected to a Wi-Fi network?

The Canon MG7750 is listed in About AirPrint - Apple Support as a supported model. An AirPrint-enabled model is compatible with macOS (Ventura), and should work without additional drivers, provided that the printer is connected to the same network (Wi-Fi router) as the Mac computer.

AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. This means that you could choose to wire the printer by Ethernet to one of the LAN ports of the Wi-Fi router (instead of using a wireless connection). A wired printer connection may be more stable. Other devices/computers can connect wirelessly to the router.

If there is a problem with AirPrint device discovery, and if all settings are OK, you could try the following power-cycle sequence (with these waiting times): Power off the Wi-Fi router, the printer, the Mac computer, and all other connected devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.

See also: https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/#Pmac

If necessary, you could verify that AirPrint works via an iPhone or iPad:

Use AirPrint to print from your iPhone or iPad - Apple Support

Hi parinya69,

Not many people will see your post on page 6 of an old thread. You should try to start a new topic via the Ask the Community link above.

However, the Canon MG3570 is listed in About AirPrint - Apple Support as an AirPrint-supported model. You should not need any additional printer drivers when using an AirPrint printer. This provided that the Mac is connected to the same network (Wi-Fi router) as the printer.

If necessary, try to reset the printing system and then re-add the printer to use AirPrint:

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

As always, make sure that you have backup copies of all important files before testing anything.

The following guide from Canon UK (for similar models, such as the MG3550) could perhaps be of interest to you:

https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/

I am now ecstatic! I thought I'd tried everything, including that power-cycle sequence which I read about in a previous thread ... and the only option that hadn't been suggested was the direct Ethernet connection from printer to a router LAN port. I somehow miraculously laid hands on a cable just long enough, and bingo, it worked first time! The printer appeared in the apple box (one said something like bonjour, the other I can't remember, but I added both as they seemed the same device..) and off it all went.

I am über-grateful Jan .. thanks and I hope this successful outcome might help a few others stressed out by the lack of drivers keeping up with Apple's developments. ..

No apologies necessary, just wanted to have as much information as needed in order to be able to assist you with this.

Unfortunately, Apple does not develop the printer drivers, and they rely on printer manufacturers to provide updated drivers for each new release of macOS ... as they are all invited to participate in the Apple beta process.

I also reviewed the Canon Support site for this particular printer, and also found that even though they had a number of updates, they didn't have a driver update. That either means that it doesn't require one, or that they have released one yet.

However, until that is resolved, you may still have a few work-arounds.

As such, see if any of the following articles can help:

• Update your printer software if your printer has a printing problem on Mac - Apple Support
• Solve printing problems on Mac - Apple Support

You can also try these steps to see if they can help:

1. Perform a "factory default" reset on the printer. You may need to check with the printer's user manual to learn how to do this.
2. Reset the Mac's printing system. Ref: Reset Your Mac's Printing System to Fix OS X Printer Problems - Lifewire
3. Enable the CUPS printer interface on the Mac. Ref: Enabling CUPS Printer Interface for Mac - vend

Windy City @ Heart Said:

"Printer Not working after Ventura 13.0 update"

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Update the Drivers:

The manufacturer likely has yet to do their part in proving the drivers. Get the drivers from none other than the manufacturer, as a way to avoid scams of sorts.