Printer Not working after Ventura 13.0 update

Printer Not working after Ventura 13.0 update

MacBook Pro 13″, macOS 10.15

Posted on Nov 3, 2022 9:29 PM

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81 replies

Nov 3, 2022 9:38 PM in response to Windy City @ Heart

Sorry, but that is just not enough information in order for us to be able to assist you with a potential solution.


For example, which exact printer (make & model) do you have? What have you tried, so far yourself, to resolve this so that we don't offer potential solutions which may not have already worked for you?

Nov 3, 2022 10:03 PM in response to Windy City @ Heart

No apologies necessary, just wanted to have as much information as needed in order to be able to assist you with this.


Unfortunately, Apple does not develop the printer drivers, and they rely on printer manufacturers to provide updated drivers for each new release of macOS ... as they are all invited to participate in the Apple beta process.


I also reviewed the Canon Support site for this particular printer, and also found that even though they had a number of updates, they didn't have a driver update. That either means that it doesn't require one, or that they have released one yet.


However, until that is resolved, you may still have a few work-arounds.


As such, see if any of the following articles can help:


You can also try these steps to see if they can help:

  1. Perform a "factory default" reset on the printer. You may need to check with the printer's user manual to learn how to do this.
  2. Reset the Mac's printing system. Ref: Reset Your Mac's Printing System to Fix OS X Printer Problems - Lifewire
  3. Enable the CUPS printer interface on the Mac. Ref: Enabling CUPS Printer Interface for Mac - vend

Apr 14, 2023 10:49 AM in response to rlabby

Hi rlabby,


Albeit not mentioned in the latest About AirPrint - Apple Support, the following models from the MG3200 Series were listed as supported in the July 01, 2022 (en-us) edition of the same article:

  • Canon MG3210
  • Canon MG3220
  • Canon MG3230
  • Canon MG3240
  • Canon MG3250
  • Canon MG3255
  • Canon MG3260
  • Canon MG3270


This should mean that it may be worth checking whether the driverless AirPrint technology would work with your printer and macOS 13 Ventura. This provided that the printer and the Mac are connected to the same network (Wi-Fi router).


See also https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


You could test the AirPrint ability via an iPhone or iPad.

Use AirPrint to print from your iPhone or iPad - Apple Support

Nov 4, 2022 2:20 PM in response to Windy City @ Heart

According to this Apple document your printer is AirPrint compatible: About AirPrint - Apple Support.


Go tinto System/Printers & Scanners, click on your printer and in the next window remove the printer. Then admit back in using the AirPrint/wireless option. It's described in this Apple document: Reset the Mac printing system to solve a problem - Apple Support (MT)


Nov 9, 2022 10:44 AM in response to roefromreston

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Dec 3, 2022 2:10 PM in response to Windy City @ Heart

That printer, Canon TR8620, is AirPrint compatible according to this Apple document: About AirPrint - Apple Support


So go to the System/Printers & Scanners settings pane and remove your printer. Close System Settings an then reopen it. Go back to the same settings pane and add back your printer using the wireless/AirPrint/Bonjour option.


Also, on the printers setup screen make sure it's connected to your local aren network.


Nov 4, 2022 8:54 AM in response to Windy City @ Heart

Hi,


The Canon TR8620 is a printer supporting the driverless AirPrint technology (About AirPrint - Apple Support), and as such compatible with macOS, as NachiThePanda also indicated.


If the TR8620 is on the same network as the Mac (and the iPhone and the iPad), additional drivers/software would not be required.


AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. Since this printer has Ethernet (in addition to Wi-Fi), you could choose to wire it to one of the LAN ports of the Wi-Fi router, instead of using a wireless connection.


AirPrint relies on Bonjour/mDNS. In case of a discovery problem, the following power-cycle procedure could be tested (in this order, with these waiting times):


Power off the Wi-Fi router, the printer, the Mac computer, the iPhone, the iPad, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Then power on the iPhone and the iPad. Finally, power on all other devices/computers.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Nov 10, 2022 10:10 AM in response to pdw47

Hi pdw47,


The Brother HL-L2390DW is an AirPrint printer. It should work with macOS 13 Ventura for printing without additional drivers, provided that the printer and the Mac are connected to the same network (Wi-Fi router). See also my first reply on page 1.


If Image Capture (Scan images in Image Capture on Mac – Apple Support (UK)) is not suitable for scanning with your printer, you could check whether Brother iPrint& Scan (https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2390dw_us&os=10077) can be used, or if the third-party (commercial) VueScan (https://www.hamrick.com/vuescan/brother_hl_l2390dw.html#technical-information) would be of interest.

Nov 28, 2022 2:14 AM in response to jpdenton

Hi jpdenton,


If you start a new thread/topic (the Ask the Community link on top of this page), your question will get the attention it deserves.


Anyway, macOS 13 Ventura software appears to be available from Epson (such as a printer driver v12.62):

https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2700/s/SPT_C11CG24201?review-filter=macOS+13.x

If necessary, try to reset the printing system and re-add the printer. See the following articles:

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Dec 5, 2022 1:22 AM in response to Sun-India

Hi Sun-India,


Have you tried the latest (21 Oct 2022) drivers from Canon?

https://in.canon/en/support/PIXMA%20E470/model

(-> Drivers -> Compatible Operating System macOS 13)


If necessary, reset the printing system and re-add the printer:

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Dec 6, 2022 10:28 AM in response to imacstuffpeggy

Your printer, the Canon G7020, is AirPrint compatible according to this Apple document: About AirPrint - Apple Support.


Therefore go to the System ➙ Printers & Scanners settings pane and remove the printer. Close and reopen the System settings and add the printer back using the wireless or Bonjour connection, whichever is presented to you.


If that doesn't fix the problem try the instructions in this Apple document: Reset the Mac printing system to solve a problem – Apple Support




Dec 21, 2022 12:13 PM in response to ChrisJ888

Thank you for the update, ChrisJ888. I assume that you did not forget to power-cycle the router, and that the waiting times were observed. As you mentioned earlier, the Brother MFC-J4610DW is listed in About AirPrint - Apple Support, so it should work (without additional drivers), provided that the printer and the Mac are connected to the same network (Wi-Fi router).


Can you print from an iPhone or iPad?

Use AirPrint to print from your iPhone or iPad - Apple Support


The following Brother article could perhaps be of interest (depending on the type of router you are using):

https://help.brother-usa.com/app/answers/detail/a_id/73618/~/compatibility-with-5-ghz%2C-dual-band-wireless-router%2C-or-mesh-networks


AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. Have you tried to wire the printer by Ethernet to one of the LAN ports of the Wi-Fi router (instead of using a wireless connection), or vice versa?


If necessary, reset the printing system and try to re-add the printer.

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


Printer Not working after Ventura 13.0 update

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