Printer Not working after Ventura 13.0 update

So Ventura has rendered a piece of equipment useless. Silverfast 8 no longer works and the the vendor has yet to have a solution. They want to charge a hefty fee for an upgrade. I think Apple needs to fix this.

Maybe it's time to try VueScan. One time purchase only for the Pro version.

I have the same issue as Midnight Blue but with a different HP. Scans but when saved to desktop the pages are blank. The thing is like 3 years old and now useless as a scanner. Fortunately the printer and copier functions still work.

I knew I should've posted here first before buying a new MFD! 😡

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

Vuescan worked beautifully for me. Thanks for the recommendation!

You're welcome.

Brother HL-L2390DW

Hi pdw47,

The Brother HL-L2390DW is an AirPrint printer. It should work with macOS 13 Ventura for printing without additional drivers, provided that the printer and the Mac are connected to the same network (Wi-Fi router). See also my first reply on page 1.

If Image Capture (Scan images in Image Capture on Mac – Apple Support (UK)) is not suitable for scanning with your printer, you could check whether Brother iPrint& Scan (https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2390dw_us&os=10077) can be used, or if the third-party (commercial) VueScan (https://www.hamrick.com/vuescan/brother_hl_l2390dw.html#technical-information) would be of interest.

my printer is on 192.168.178/24 and my mac is on 192/168/128/24. This allways used to work. The def gateway is 192.168.128.1 wich is a cisco mx. This still works on windows.

the 192.168.178/24 network is my router to the internet.

What changed in macos 13?

It is an HP deskjet supports Airprint and Bojour is allso supported on the cisco.

my printer is on 192.168.178/24 and my mac is on 192/168/128/24. This allways used to work. The def gateway is 192.168.128.1 wich is a cisco mx. This still works on windows.

the 192.168.178/24 network is my router to the internet.

What changed in macos 13?

It is an HP deskjet supports Airprint and Bonjour is allso supported on the cisco.

the printer is reachable see below:

ping 192.168.178.59       

PING 192.168.178.59 (192.168.178.59): 56 data bytes

64 bytes from 192.168.178.59: icmp_seq=0 ttl=254 time=52.653 ms

64 bytes from 192.168.178.59: icmp_seq=1 ttl=254 time=9.382 ms

64 bytes from 192.168.178.59: icmp_seq=2 ttl=254 time=70.030 ms

64 bytes from 192.168.178.59: icmp_seq=3 ttl=254 time=20.034 ms

64 bytes from 192.168.178.59: icmp_seq=4 ttl=254 time=12.510 ms

^C

--- 192.168.178.59 ping statistics ---

5 packets transmitted, 5 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 9.382/32.922/70.030/24.096 ms

➜ ~ traceroute 192.168.178.59    

traceroute to 192.168.178.59 (192.168.178.59), 64 hops max, 52 byte packets

 1 192.168.128.1 (192.168.128.1) 133.973 ms 4.947 ms 4.101 ms

 2 192.168.178.59 (192.168.178.59) 137.709 ms 157.966 ms 8.834 ms

The printer is an HP deskjet3630 serie updated to latest version of software. The printer is also reachable at http://192.168.178.59:3911/

Only when my mac is on the same subnet 192.168.178/24the printer comes on line. as soon as i go to the subnet 192.168.128/24 it goes off line. If I install the printer as a PCL on the ipnr it says correctly: idle -but there is no printerdriver.

This was not so in the previous mac-os. All help appreciated.

Hi,

After Ventura Update 13.01 - my 2 printers not working 1/ Epson ET-3750 & 2/ HP Officejet Pro 8610

However my Dymo label/writer 450 is.

Tried everything I know - which is not much.

Switch off & reboot computer & printer - none of the two work.

Connected by LAN cable through an NetGear Hub.

Took that out of the equation and connected direct to the HP no luck Gaian.

If desperation sets in may try use a backup and go back a MAC os - any ideas boys & girls ? Thanks Peter

According to this Apple document, About AirPrint - Apple Support, your printer is AirPrint compatible. So go to the System/Printers & Scanners settings pane and remove your printer from the pane. Then add it back while selecting the WiFi/Wireless or AirPrint mode.

Upgrade to Ventura. Now my HP printer will not work and can't re-load software. Going to buy a new printer. Which HP .. replacement ink plan will work with Ventura?