Printer Not working after Ventura 13.0 update

Printer Not working after Ventura 13.0 update

MacBook Pro 13″, macOS 10.15

Posted on Nov 3, 2022 9:29 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2022 1:22 AM

Hi Sun-India,


Have you tried the latest (21 Oct 2022) drivers from Canon?

https://in.canon/en/support/PIXMA%20E470/model

(-> Drivers -> Compatible Operating System macOS 13)


If necessary, reset the printing system and re-add the printer:

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

82 replies

Nov 4, 2022 6:34 PM in response to Jan Hedlund

Hello Jan,


Thank you very much for your response. I wish I had posted a question here, or at the very least, contacted Apple support. According to HP Tech Support, the 6055e is the printer that replaced the 6255, which I still have. I was in need of having to scan documents ASAP, so I immediately ordered the printer from Best Buy. It was supposed to be delivered the next day and of course, that didn't happen. I got it in two days. So far, I'm not thrilled with the functionality of the 6055e, which at this point, doesn't appear to have, not only better functionality, but even the same functionality as the 6255. Disappointing to say the least.


I'll likely sell the 6255 now.



Thank you again for your response!

MB

Nov 14, 2022 7:26 AM in response to rvgeerligs



my printer is on 192.168.178/24 and my mac is on 192/168/128/24. This allways used to work. The def gateway is 192.168.128.1 wich is a cisco mx. This still works on windows.

the 192.168.178/24 network is my router to the internet.

What changed in macos 13?


It is an HP deskjet supports Airprint and Bonjour is allso supported on the cisco.


the printer is reachable see below:


ping 192.168.178.59       

PING 192.168.178.59 (192.168.178.59): 56 data bytes

64 bytes from 192.168.178.59: icmp_seq=0 ttl=254 time=52.653 ms

64 bytes from 192.168.178.59: icmp_seq=1 ttl=254 time=9.382 ms

64 bytes from 192.168.178.59: icmp_seq=2 ttl=254 time=70.030 ms

64 bytes from 192.168.178.59: icmp_seq=3 ttl=254 time=20.034 ms

64 bytes from 192.168.178.59: icmp_seq=4 ttl=254 time=12.510 ms

^C

--- 192.168.178.59 ping statistics ---

5 packets transmitted, 5 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 9.382/32.922/70.030/24.096 ms

➜ ~ traceroute 192.168.178.59    

traceroute to 192.168.178.59 (192.168.178.59), 64 hops max, 52 byte packets

 1 192.168.128.1 (192.168.128.1) 133.973 ms 4.947 ms 4.101 ms

 2 192.168.178.59 (192.168.178.59) 137.709 ms 157.966 ms 8.834 ms


Nov 14, 2022 9:17 AM in response to rvgeerligs

The printer is an HP deskjet3630 serie updated to latest version of software. The printer is also reachable at http://192.168.178.59:3911/


Only when my mac is on the same subnet 192.168.178/24the printer comes on line. as soon as i go to the subnet 192.168.128/24 it goes off line. If I install the printer as a PCL on the ipnr it says correctly: idle -but there is no printerdriver.


This was not so in the previous mac-os. All help appreciated.

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Printer Not working after Ventura 13.0 update

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