Keyboard not working on MacBook Air (M2) 2022

My Air is only a few weeks old and all of a sudden the keyboard stopped working. An external keyboard works (USB-C connection and bluetooth), but the internal keyboard is non-responsive except for the power button. I ran diagnostics and everything reports back okay. I went through the Apple suggestions - slow keys isn't checked, the correct keyboard input is selected, etc. Software is up today. Is the quality really suffered that much? First, my two year old MacBook Pro dies ((display went out and it was $$$ to fix it despite it being a clear displaygate problem -- all of the textbook symptoms were met) ) and now a few weeks old M2 Air is not working? Any suggestions on fixes other than trying to find an open slot in the Genius Bar? Disappointing to say the least. Thanks in advance.