"This iPhone is Open in Another Window" error

I have song files on my MAC that I want to sync to iTunes/Music. This has ALWAYS worked. Please do not suggest "Just use the cloud" because many of my songs are different versions, not available on streaming services, higher quality, etc. BUT, when I go to sync recently, it will not allow me to click. my iPhone in left hand panel as I always had to sync playlists. INSTEAD, it just says "This iPhone is Open in Another Window". But it isn't? I've closed everything else. Re-started my Mac, etc. Same error over and over. Can I get rid of "This iPhone is open in another window" forever and ever? Thanks!!

iPhone 13 Pro

Posted on Nov 9, 2022 12:58 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2022 1:02 PM

On Ventura they moved the sync page from iTunes to Finder ,or open any folder ,on left side look for devices , click on your iPhone and there it is :P, that window moved to finder ("This iPhone is Open in Another Window" - no error , just a minor rearrange )

66 replies

Jun 26, 2023 10:33 AM in response to dodgers1970

My understanding is that since Apple replaced iTunes with Apple Music, the MacOS Finder manages physical syncing, including the interaction with the itunes db. Apple Music is just attempting to notify you of that fact. Assuming that is your issue, you should be able to click on your iPhone in Finder and manage the sync there.


In the image below, you can seethe Finder window on the right in the foreground managing the iPhone syncing via USB cable. On the left in background is Apple Music with the message "This iPhone is Open in Another Window"

Mar 23, 2023 2:17 PM in response to anotherjoshua

anotherjoshua wrote:

How hard is it for Apple engineers to solve this? Seriously?

There is nothing for Apple engineers to fix, it is working as designed. The iPhone IS open in another window, Finder, specifically, and it is open there because you didn’t close it the last time you synced or backed up your phone. Just relaunch Finder from the Force Quit window.

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"This iPhone is Open in Another Window" error

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