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iPhone text notifications are very loud

I have IPhone 14 pro max. When I'm on a phone call if I receive a text, the sound will be so loud on the speaker that's on my ear while on a phone call.

This never happened on my older Iphone's as they will only vibrate if I'm on the call.

I called apple support and lady couldn't find any setting that would put text and other notification on silent or lower the volume while on the phone call.

Is there a solution or should I return this phone to Apple since every other phone in this universe doesn't make you deaf by loud text tones while your phone is on your ear during a call.


[Re-Titled by Moderator]


iPhone 14 Pro Max, iOS 16

Posted on Nov 13, 2022 4:48 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2023 8:59 AM

Agreed. The notification is deafening when the phone is held up to my ear. It stinks to spend this much money on a phone and have little acknowledgment or responsiveness. I have not found a suggestion that solves this problem since September now.

75 replies

Dec 27, 2022 5:32 AM in response to damir268

I am having this same issue. I also have contacted apple and they just tell my to put my phone on silent when I’m on a call with the switch. I told them this is annoying and I shouldn’t have to be doing this. None of the other iPhones have done this. It is very loud and a health risk. I too hear like it is going to blow out my ear drum. The sounds are extremely loud and hurt my ear every time. Apple needs to address this ASAP

Jan 4, 2023 9:11 AM in response to IdrisSeabright

Feedback and Genius Bar have not solved the issue so far. The only "fix" is to remember to manually turn the mute switch on and off every time those of us with an issue want to make or receive a call? I understand problems like this can arise, but this is not an inexpensive device and, if you've experienced it, you may not understand how blaring the notification is in the user's ear. It's not a minor inconvenience. It can leave your ear ringing when it unexpectedly comes through the speaker.

May 7, 2023 10:43 AM in response to damir268

Hello im an Audio Engineer and last night I had the same issue.


I have previous ear damage and hence very sensitive hearing, my left ear is my ‘good’ ear.


I was on a call and got the usual tone BLARED into my ear drum at full volume just because i was on a call.


The fact that Apple has not fixed this immediately is extremely shocking imo. i expected way more from this company.

Nov 14, 2022 4:06 PM in response to damir268

Hi there damir268,


To keep unwanted noise from bothering you during calls, try adjusting your settings. For instance, adjust sound settings using the following guide: Change iPhone sounds and vibrations


If you want to change or limit the Notifications you're seeing for some apps, follow the guidance on this page to customize your options: Change notification settings on iPhone


Take care.


Jul 8, 2024 7:49 AM in response to Weavernator

Weavernator wrote:

APPLE I WILL NOT WASTE MY TIME ANYMORE FIX IT OR REPLACE IT THERE ARE MANY GREAT PRODUCTS OTHER THAN YOURS JUST ABOUT READY TO SWITCH AND THIS IS A CUSTOMER SINCE THE ORIGINAL IPHONE

Apple doesn't read here in this user-to-user forum for feedback or suggestions. So, shouting at us, your fellow users, is, in addition to being rude, just a waste of your time.


You can let Apple know your thoughts here:


Product Feedback - Apple

Nov 15, 2023 6:35 AM in response to damir268

I silenced ALL notifications while on a call.

  1. Create a new Focus <Custom>
  2. Name it, etc. I named mine "Notifications Off with Calls'
  3. Select 'Customize Focus'
  4. Under SILENCE NOTIFICATIONS <People>
  5. Select 'Allow Notifications From': Verify/ set nobody is selected
  6. Click Next
  7. On Choose Calls to Allow select 'Allowed People Only'
  8. Click 'Done'
  9. Verify 'None allowed' is displayed under 'People'
  10. Click on 'Apps'
  11. On 'Allow Notifications From' Verify/ set only the Phone App is selected
  12. Click 'Done'
  13. Under 'Set a Schedule' select 'Add Schedule'
  14. Select 'App'
  15. Select 'Phone'
  16. Verify 'While using phone' is displayed below phone
  17. Back out and you should be all set.

iPhone text notifications are very loud

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