Level 1

29 points

iPhone text notifications are very loud

I have IPhone 14 pro max. When I'm on a phone call if I receive a text, the sound will be so loud on the speaker that's on my ear while on a phone call.

This never happened on my older Iphone's as they will only vibrate if I'm on the call.

I called apple support and lady couldn't find any setting that would put text and other notification on silent or lower the volume while on the phone call.

Is there a solution or should I return this phone to Apple since every other phone in this universe doesn't make you deaf by loud text tones while your phone is on your ear during a call.

[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Nov 13, 2022 4:48 AM

Top-ranking reply

Dadalorian1

Level 1

8 points

Posted on Jan 14, 2023 6:52 PM

My wife and I had this exact same issue and we were able to re-create it, and stop it from happening. I think it’s still a bug and I don’t know exactly why it’s happening, but this is what happened to us.

If we power off our Apple Watch and then take the phone call and have a text message received then the loud noise from the text message notification will echo in your ear while you’re on the phone call. As everyone stated, this is actually quite painful and unsafe.

However, if we power the Apple Watch back on and repeat the same test being on the phone and receiving a text message, then we no longer get the loud text message notification in the ear while we were on the phone call.

We can repeat this over and over, don’t know for sure why this is happening. Our Apple watches line share with our phones and we also have Verizon service.

Hopefully, Apple will be reading these forums, and this user experience will be helpful for them to diagnose and fix the problem.

We have iPhone 14 Pro’s, and I have the Apple ultra watch and my wife has the Apple series 8 watch.

Both of our Apple iPhones are at 16.2 OS. Both of our Apple watches are at 9.2 OS.

View in context

Similar questions

75 replies

zmanz

Level 1

18 points

May 7, 2023 10:44 AM in response to damir268

not sure why your “helpful” button is disabled but you are correct, their response is unhelpful

zmanz

Level 1

18 points

May 7, 2023 10:49 AM in response to damir268

Cannot believe this is happening after hundreds of reports, a year later and Apple hasnt even WARNED their users of potential ear damage ?

this is my first and last iphone

zmanz

Level 1

18 points

May 11, 2023 1:30 PM in response to IdrisSeabright

Yes

May 14, 2023 3:59 AM in response to GameCenter182

It's strange as older phones regardless of iOS version I haven't noticed it so thought it's a phisycal issue not software

Gorst

Level 1

8 points

Jun 28, 2023 5:10 PM in response to damir268

It’s SO LOUD!!! Like permanent damage loud. Does anyone have a solution? This is terrible

zmanz

Level 1

18 points

Jul 25, 2023 1:39 PM in response to AJHayton

15 is coming out soon and it seems this issue will not be resolved, I've submitted direct feedback months ago and got no response.

this was my first and last iphone.

Jul 31, 2023 1:16 PM in response to zmanz

zmanz wrote:

I've submitted direct feedback months ago and got no response.

If you submitted feedback through the feedback page, you will not get a response. The page is quite clear about that.

damir268 Author

Level 1

29 points

Sep 13, 2023 6:46 AM in response to J0esm00

that's a solution for a $1300 phone?? and you can't hear swoosh sound unless you're sitting next to your phone.

JulieQS

Level 1

8 points

Sep 18, 2023 10:02 AM in response to IdrisSeabright

No, it hasn't.

Sep 21, 2023 9:52 PM in response to roboticsys

Has this helped for anyone else... before I go to the trouble of redoing all of this.

Sep 21, 2023 10:16 PM in response to AJHayton

Raised incident for 7 times. Not resolved for past 6 months. So I sold my 14PM and Bought S23 Ultra. Now it's resolved ☺️

T_Hall19

Level 1

8 points

Sep 23, 2023 9:36 PM in response to IdrisSeabright

Unfortunately that is not correct. As an owner of 2 iPhone 14 pro max devices (1 for work and 1 for personal), one of my devices does not have this issue but the other does.

Oct 27, 2023 9:03 AM in response to damir268

Actually HURTS my ears and, I can’t manually turn it off and on with every phone call! I won’t remember to do this every time.

[Edited by Moderator]

JWoody85

Level 1

8 points

Nov 15, 2023 5:30 PM in response to Brian_CK

Did this really work? I just tried it and no change?? Thanks for your reply!

Jun 2, 2024 6:28 AM in response to MMACES

I don’t even have a screen protector on my 14 pro max. Still does it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone text notifications are very loud