Face ID - Move your iPhone a little lower

Absolutely crazy. After 5-8 tries I looked online I found this. What? Slap my phone? Ok I tried. I was amazed it went right into scan mode. If there was a way to create an update to screw up the iPhone 13 Apple found them all.

THANK YOU to which ever of you found this weird solution

This solves it for me. Maybe it's the accelerometer? When I see the "move phone lower" message, I whack the edge of the phone on the soft part of my hand twice, and then it allows me to scan my face. I have to do it for every new scan, even in immediate succession (I have scanned 4 different pairs of glasses).

OMG! Knocking the front if the screen on my hand totally worked! I tried everything else and thought why not try this lol! My iPhone let me enter my Face ID after that. That’s hilarious!

Same thing is happening to my iPhone 13 Pro. On a case and glass protector, never dropped in immaculate condition.

went to the Apple Store today and they told me it was out of warranty since November 30, and I had to pay $250. off course I couldn’t take it during the holiday season it is practically impossible.

told them if they could do something about it and was told, sure pay the $250 For your loyalty.

been a loyal customer forever since the original iPhone, and have every apple product imaginable.

Thanks apple

Same thing for me!!! I was about to do what others said and make an appointment with Apple, but I read on this forum to slap your iPhone near the front camera. Not too hard, and I did just as a last resort and LO and BEHOLD Face ID setup finally worked!!!! 😩😩😩😩😩😩😊😊😊😊 crazy!!

I sh1t you not, but the slap technique worked for me too. Randomly FaceID stopped unlocking my phone today. I power off/on. Nope. Go into settings and go to reset. Same problem as it won’t detect my face in the frame to do the head swirl. Kept saying move up. Move down. It would refocus. Reset again. Same thing. Searching online. Nothing good. I am about to go trade in my phone. I find this post. Firmly slap my screen in the camera area and it works in the first try. Seriously unbelievable. On the technique, I held the phone in my left hand. Slapped with my right and I would guess my 3 middle fingers hit the front facing camera area between the last two knuckles. 🤷🏼‍♂️😂💯

I have read it here 9 solutions to Fix Move iPhone a Little Lower/Higher Issue While Setting Up Face ID, that gently tap, smack or hit the notch with the palm of your hand and this might fix this issue, there are many other solution too but I have seen this solution is working for many people, so give it a try. 

For some reason knocking the phone on the front camera area on my palm wakes it up then works for a day or so then stops then i just knock it again and it works and so the cycle goes

Somebody mentioned clapping your hands on the front camera. I thought it was a joke. I did it and it worked.

Hitting the phone 2 times over the camera worked

I also have been having this same issue. I tried all of the steps to get it to work. However, tapping my camera on my palm and then blowing on the camera is what made it start working again.

the suggestion someone had of knocking it on the front camera worked! It’s hilarious! And I’m so relieved that I finally have my Face ID working again after a couple weeks.

Thank you for posting this! I did the palm slap and it actually fixed mine as well

Take a selfie in *Portrait* mode. Then try Face ID setup again.

I’d been trying this for weeks, finally JUST tapped the camera lightly and it set right up. Thanks !