GMail not marked read on computer after reading on iphone

Ever since downloading the new IOS 16 on my iphone 14 pro I have been having email problems.

I use the apple mail app to sync and access all my email accounts (multiple gmail).

I can access my gmail account emails on the apple mail but after reading them I noticed that when I log into my one of my gmail accounts on my computer the emails that I previously read on my iphone with new IOS 16 are not marked as read but rather as unread. There is a synching issue between gmail and apple after this new IOS 16 release that is not sending the notification to the gmail servers that the emails have been read on iphone. Anyone have a solution for this?

iPhone 14 Pro

Posted on Dec 4, 2022 3:19 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 4:10 PM

Hi BenEvest,


To clarify, is the sync broken both ways? For example, if you go to the web server and read one or more emails, then refresh the Mail app on your iPhone, are they then marked as read?


Additionally, if you haven't already, toggle Mail off and back on under Settings > Mail > Accounts > [your gmail account name]. This forces a resync with the Gmail server.


If the issue continues beyond that, remove the account from your iPhone entirely and add it back.


"Log out of or remove email accounts

  1. Go to Settings  > Mail > Accounts.
  2. Tap the email account you want to remove, then do one of the following:
    • If you’re removing an iCloud email account: Tap iCloud, tap iCloud Mail, then turn off “Use on this iPhone.”
  • If you’re removing another email account: Turn off Mail.
    • Note: To remove the email account from all apps on your iPhone, tap Delete Account.



Add email accounts

The first time you open the Mail app on your iPhone, you may be asked to set up an email account—just follow the onscreen instructions.

To add additional email accounts, do the following:

  1. Go to Settings  > Mail > Accounts > Add Account.
  2. Do one of the following:
    • Tap an email service—for example, iCloud or Microsoft Exchange—then enter your email account information.
    • Tap Other, tap Add Mail Account, then enter your email account information."


Cheers!

36 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

GMail not marked read on computer after reading on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.