I just reset our Apple Homepods but when I go to invite the rest of my family they do not receive the invitations? I have updated the software on their phones and everyone is running the latest iOS versions. I have cancelled the invitation and tried reinviting them and still they receive nothing. What can I do to fix this? Why do they not give the option to send invitations by iMessage or email?
Apparently this procedure posted on Reddit solved the problem!!!
Putting it here in case this may be useful for others too.
I did it the RESET only on my wife iPhone (not mine which is the home owner).
Before this, I also "removed" the home app from my wife phone and re-installed it back.
Then applied the profile reset below.
After some minutes of waiting, the invitation was received and she was able to join the home again.
download and launch the HomeKit reset profile Safari on both mobile devices (looks like they change the link periodically, so be advised link may be dated): http://appldnld.apple.com/iOSProfiles/HomeKitReset.mobileconfig (note: you can try first on just the one device and avoid full reset, but I was forced to do both devices)
install the profile on both devices then go to settings to install the profile per these instructions: Install a configuration profile on your iPhone or iPad - Apple Support
restart both devices (may be optional, but doesn’t hurt)
go to settings and scroll down. You should now see a “Home” icon to open then select to “Reset Configuration.” WARNING: this wipes out all your HomeKit accessories and settings. You will need to start over.
open HomeKit app on both devices. They said to leave app open for 10 minutes, but mine reset in a minute. This should force reset your configuration keys.
to test, I added a single HomePod mini to a new Home and then invited spouse. She accepted easy breezy.
It took over a month to get through support to this solution. Hope it saves someone some time and frustration. Good luck!
Credits to:
https://www.reddit.com/r/apple/comments/xwwv3b/apple_homekit_invitations_not_working_solution/
Apparently this procedure posted on Reddit solved the problem!!!
Putting it here in case this may be useful for others too.
I did it the RESET only on my wife iPhone (not mine which is the home owner).
Before this, I also "removed" the home app from my wife phone and re-installed it back.
Then applied the profile reset below.
After some minutes of waiting, the invitation was received and she was able to join the home again.
download and launch the HomeKit reset profile Safari on both mobile devices (looks like they change the link periodically, so be advised link may be dated): http://appldnld.apple.com/iOSProfiles/HomeKitReset.mobileconfig (note: you can try first on just the one device and avoid full reset, but I was forced to do both devices)
install the profile on both devices then go to settings to install the profile per these instructions: Install a configuration profile on your iPhone or iPad - Apple Support
restart both devices (may be optional, but doesn’t hurt)
go to settings and scroll down. You should now see a “Home” icon to open then select to “Reset Configuration.” WARNING: this wipes out all your HomeKit accessories and settings. You will need to start over.
open HomeKit app on both devices. They said to leave app open for 10 minutes, but mine reset in a minute. This should force reset your configuration keys.
to test, I added a single HomePod mini to a new Home and then invited spouse. She accepted easy breezy.
It took over a month to get through support to this solution. Hope it saves someone some time and frustration. Good luck!
Credits to:
https://www.reddit.com/r/apple/comments/xwwv3b/apple_homekit_invitations_not_working_solution/
Another update. I SOLVED the problem on both my wife's and daughter's iCloud account by resetting the home configuration using the HomeKitReset.mobileconfig profile using a device with the OLD iOS version 15.7.x (an old iPad stuck on iPadOS 15.7.2 for my wife, and an old iPhone 7 stuck on 15.7.3 for my daughter).
In short - using the device with the version 15.7.x of the OS
In my case, I immediately noticed that something has changed since the device was showing the option to send invitation to join the (empty) home. Such option was not shown on the other devices with 16.x version of the iOS and iPadOS (both wife's and daughter's devices could neither send nor receive invite).
On my iPhone (with iOS 16.3) I then sent a new invite (eventually cancelling the pending one) to join my home, which was successfully received on all devices.
I joined from the old iPhone 7 with 15.7.3, and voilat, my daughter was back home :)
Same with my wife's iCloud account that I reset on the old iPad with 15.7.2.
I spent so much time on this that I hope this can be worth also for apple developers to fix this bug.
I suspect the HomeKitReset.mobileconfig profile works only on 15.x and not on 16.x.
It worked from both my wife and daughter (who I removed at some point after which they were not able to receive the invitation anymore).
In addition to the above, I actually uninstalled and reinstalled the home app, removing all data too.
In details
That worked for both my wife and daughter phones. It took a while to get the system back, and I possibly repeated the reset a couple of times.
I did not reset mine so I didn't loose any information.
Note that before doing that I tried all possible stuff (logout/login again from/to iCloud, remove people from family sharing, check that all emails were correct in contacts, disable/enable the home from iCloud, turn off/on whatever, change appleID email on my account, ...,). Nothing worked until the procedure above.
Note that my phone was able to send invitation to other people. And both my wife's and daughter's phones were NOT able to receive any invitation (neither from my phone, nor from other people). They were also not able to send invitation (from their "empty" home).
Hi Cascada,
Thanks for reaching out in Apple Support Communities. You've completed some great troubleshooting steps so far. We'd like to provide you with a few additional things to check, so that you can share control of your home:
"• Make sure that you and the people you invite are signed into iCloud on an iPhone, iPad, or Mac. In iCloud settings, turn on Home.
• Make sure that you and the people you invite haven't blocked each other's phone number or Apple ID. Learn how to manage blocked phone numbers, contacts, and emails on iPhone or iPad and how to manage blocked callers on Mac.
• To invite people to control your home while you're away and edit permissions for them, you need to set up a home hub. If you don't have a home hub set up, you can only invite people when you're home and connected to your home Wi-Fi network."
We hope this helps.
Take care!
This worked for my BUT... I had to make sure the iCloud Drive accounts were ON for each person on their devices and that specifically the HOME was toggled on. Another thing would be to check for the home invite on their Mac/iPad etc as it does not seem to always arrive on all devices. Accept the invite on the device and it will update to all other devices they own that has iCloud Drive toggled on.
I had the same issue. After being on the phone with Apple Support and trying stuff, I finally fixed it. I had an update to new architecture pop-up that I couldn't complete. But after I removed my two og big HomePods from my home, it worked. I was able to run the update to the new architecture. I still had my HomePod mini connected.
I HAVE THE FIX (AT LEAST FOR ME)
In the home settings of the person that is trying to send the invite there is an automatic updates button.
Click on it and look for HomePod updates if you use that as your home hub.
Make sure that updates complete (16.6 I believe) and then ensure the new Home app architecture update is installed and follow ALL prompts till it is complete.
Resend to user that needs invite and then it should be in their home settings bubble in the top right.
After the Home update that required all devices to be updated, our other phone kept saying that all devices needed to be updated even though this had been done. It was in a strange state because the phone saw the home but could not access it, and so re-inviting had no effect.
Not wanting to do the nuclear option mentioned elsewhere in the thread of wiping out the profiles and starting over, I tried a modification of the steps and it worked.
I'm not sure which of these did the trick but the key is to somehow get rid of the unresponsive home, which seems to prevent new invites from working.
What solved the issue for us was changing the name of the home. If you can access the home as an owner, change the name from the default “My Home” to something unique. Almost immediately after changing the name, my family member got the invite that had been pending forever. We also removed all existing unused homes from the family member’s app. Hope it works for others!
Getting mine to work involved a few extra steps beyond what was in that article. The config completely wiped my home kit settings, obviously. But what it didn’t say is you have to attach your home kit hub again from scratch (or Apple TV or Home Pod). That was the next step needed before I could invite my wife to the network. So after that it did work, and I consequently rebuilt all the HomeKit devices from scratch which was annoying but necessary. Now everything works as it should for me.
Got it to work for my by deleting the invitation from my phones “Home” app, then renaming the home and resending the invite. On the second phone I then went into the home settings of the default home and the invitation was sat at the bottom of that screen to accept, it didn’t automatically pop up as a notification. Both on 16.3.1
Got it to work :) finally.
Removed all Home settings from my wife’s phone, then changed the Home name on my iPhone, sent invitation to my wife, opened her phone and boom the request appeared! Took about 20 seconds to confirm.
iPhone 13 Pro (me) to my wife’s device iPhone 13 Pro Max.
Apple TV 4K as HomeKit Home Hub.
Apple Home Invites Not Being Received
