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after upgrading to Ventura 13.1 external display resolution menu has only default resolution (too small) and low resolution options

Hi,


after upgrading to Ventura 13.1 my external display (Dell U49) has only default resolution with retina support (HiDPI). Everything looks small. It also doesn't have any scaling options.


how can I fix it?


P.S. before upgrade it has 3360:944 (HiDPI) option.


MacBook Pro 13″, macOS 13.1

Posted on Dec 14, 2022 12:09 AM

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68 replies

Jan 9, 2023 12:16 AM in response to szubov

Same problem here with MacBook Pro 16" 2019 and Samsung Ultrawide 5120x1440. After Apple Support Chat recommended to try the typical generic troubleshooting (which didn't help at all) someone called me back who said, that they are aware of this problem and the developers will fix it within the next update. This was german Apple support. So they do know about it yet still some of our time will be wasted by support because obviously not all of their support staff knows of the problem or are not able to do some internal research before wasting our time with reinstalling macOS?

Jan 24, 2023 1:52 PM in response to szubov

I have been suffering with this issue since updating to Ventura 13.1 and was hoping it would be resolved in the Ventura 13.2 update, but sadly nothing was fixed and it is still happening in 13.2. It is surprising that a company that prides itself in caring about accessibility would release two software updates that prevent users with external displays from enlarging font size at all.

after upgrading to Ventura 13.1 external display resolution menu has only default resolution (too small) and low resolution options

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