iPhone Screen time keeps auto resetting

I use screen time to set limits on the usage of games and social apps for the kids, but the feature routinely gets reset or disabled.


Suspecting the kids hacked it, I have changed the password repeatedly. The new password they have never seen, they have never been near me, and I have not written it down.


screen time keeps resetting.


I am guessing some iCloud sync fail safe mode is clearing the settings


[Re-Titled by Moderator]

Posted on Dec 14, 2022 4:52 AM

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Posted on Mar 22, 2023 6:36 AM

@trackpoint

So I did what you recommended back on your post on the 17th.


Except, I did this for only one of my kids phones (iPhone 14…latest software)


First - On my phone (iPhone 14 Pro Max), I went to general - clicked (about) and changed my phones name at top.


Second - I went to settings. Clicked name at top. Clicked (name, phone numbers, email) - clicked my name at top and changed.


Third - went on only one of my kids phones (iPhone 14…updated software because it was not updated 🤦🏻‍♀️). Changed his device name in settings - general - about - name.


I did all of this on March 17th when you posted about what was recommend by an Apple support rep.


The only other thing I did was what @akrussell mentioned about signing out of iTunes and back in, which I did only on my device. I did this as well on the 17th after seeing akrussells post.


So far since then, everything has been working! Now the only thing I do still notice is the delay when showing the set limits for screen time. After a few seconds (always feels longer, but definitely less than a minute) the set limits I set show up.


After the limits I have set eventually shows up, the content & privacy restrictions show back up to what I have set.


Now I mentioned I only did this for one of my kids. I am happy to report this has been working for all of my four kids devices 😊 Even though I only did this on one kids device. So strange!


Now I need to go find some wood to knock on and hope I didn’t jinx myself 😄


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92 replies

Jan 21, 2024 11:09 AM in response to migueldeicaza

THIS IS STILL HAPPENING! I've been checking every forum and post for a year now, it is completely ridiculous. I have called in in the past, and it's been a complete waste of time. Every tip or trick to fix it works very temporarily or not at all. DO BETTER, APPLE. I have been an Apple customer for almost 20 years, and I am seriously considering switching to a company that has parental controls that actually work. These pages and pages of unanswered posts show that you really do not care about the things that are important to your customers.

May 2, 2024 1:23 PM in response to migueldeicaza

Hello Apple,


I've been experiencing an ongoing issue for the past three years, and despite trying numerous troubleshooting methods, including the basic "switch computer on and off" approach, the problem persists. As a developer in a large company, it's frustrating to see this issue unresolved. I'm perplexed as to why it hasn't been addressed yet.

It's disheartening to think that the only explanation could be a focus on keeping users engaged with social media platforms. I hope this matter can be addressed promptly. Thank you.

Jun 25, 2024 1:41 AM in response to migueldeicaza

I WOULD JUST KINDLY POINT OUT THAT SCEEN TIME CAN NOT BE TRUSTED. THEREFORE THE APPLE BE TRUSTED. I WILL NEVERE EVER AGINA BUY A PRODUCT FROMT THIS SCAM COMPANY EVERER. ITS LIKE A DRUG PUSHER TO KIDS, PROMISING PARANTS A WAY TO DEAL WITH THE CHALLENGES THEY CAUSE. BUT THEN ONLY TO SABOTAGE EVERYTHING RANDOMLY.


STEVE JOBS WOULD TURN IN HIS GRAVE IF HE KNOW HOW YOU MISMANAGED THIS ISSUE!

Aug 31, 2024 3:28 PM in response to migueldeicaza

Did someone from Apple tracking this forum?


Dear APPLE,


Screen time DOES NOT WORK, ALL SETTINGS RESETS ABRUPTLY , AND THIS IS HAPPENING FOR THE LAST 3 years.


I DON’T KNOW WHAT YOU HAVE BEEN WORKING ON LATELY, BUT THIS IS UNACCEPTABLE AT ANY LEVEL.


I AM IN TECH INDUSTRY - IF I WOULD BE RESPONSIBLE FOR THIS PRODUCT , I WOULD HAVE BEEN FIRED A LONG TIME AGO.


I am a 30+ year apple customer, this is the worst experience I had ever.

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iPhone Screen time keeps auto resetting

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