Gapless looped playback not working after iOS/iPadOS 16.2 update

I am using the Apple Music app on both my iPhone XS and iPad Pro 10.5".


When I set the playback mode to "Repeat 1" and listen to any track that should loop seamlessly (for example, a continuous rain sound), there is a 1 second gap when the track restarts.


This obviously ruins the experience - can anyone else reproduce this?


The problem didn't occur prior to iOS/iPadOS 16.2.


Things I have tried that make no difference to the problem:

  • Using AirPods vs built-in speakers
  • Disabling Lossless Audio
  • Disabling Sound Check


I noticed that if I manually scrub forward to the end of the track, it repeats without a gap. But of course that isn't helpful.

iPhone XS, iOS 16

Posted on Dec 23, 2022 3:15 AM

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Posted on Jan 12, 2023 10:57 AM

Thank you very much for checking.


I have just spoken again to Apple Support who have confirmed:


1) The issue is recognised as problem affecting multiple users and is being worked on (since 6 January).

2) For some users the problem started with iOS/iPadOS 16.1.

3) There is no workaround.

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Question marked as Top-ranking reply

Jan 12, 2023 10:57 AM in response to Jaymidd

Thank you very much for checking.


I have just spoken again to Apple Support who have confirmed:


1) The issue is recognised as problem affecting multiple users and is being worked on (since 6 January).

2) For some users the problem started with iOS/iPadOS 16.1.

3) There is no workaround.

Dec 23, 2022 3:27 AM in response to oology

It's possible that the issue you're experiencing is related to a bug in the Apple Music app. It's always a good idea to make sure that you have the latest version of the app installed, as updates can often fix bugs and improve performance.

To update the Apple Music app:

  1. Open the App Store app on your device.
  2. Tap the "Updates" tab at the bottom of the screen.
  3. If an update for the Apple Music app is available, tap the "Update" button next to it.

If the issue persists after updating the app, you may want to try some of the following troubleshooting steps:

  1. Restart your device: Press and hold the power button until the "slide to power off" slider appears, then slide it to the right to turn off your device. Wait a few seconds, then press and hold the power button again to turn your device back on.
  2. Reset the network settings on your device: Go to "Settings > General > Reset > Reset Network Settings". This will reset all of your network settings to their default values, including Wi-Fi passwords and cellular settings.
  3. Delete and reinstall the Apple Music app: Press and hold the Apple Music app icon until it starts shaking, then tap the "X" button to delete the app. Reinstall the app from the App Store.
  4. Reset all settings: Go to "Settings > General > Reset > Reset All Settings". This will reset all of your device's settings to their default values, but it won't delete any of your data.

If none of these troubleshooting steps help, you may want to consider contacting Apple Support for further assistance.

Dec 28, 2022 9:02 AM in response to R4FTY

Hello and thanks.


I have opened a case with Apple support. As a first step they suggested toggling "Sync Library" off and on again, on my iPhone. Then they suggested that I monitor the issue.


I have been testing this track https://music.apple.com/gb/album/pastel-walk-rain/1627839706?i=1627839709 on repeat.


So far the results have been mixed. About 50% of the time, when it repeats, there's a 1 second gap. The rest of the time it repeats seamlessly as desired.


If others are experiencing this, please post here so we can compare.


Thanks



Mar 8, 2023 6:11 PM in response to oology

Old thread, I know, but I was happy to find it:


I just upgrade to 16.3.1 and now I'm getting inconsistent behaviour again. Right now, literally every other interation through a loop is gapless, while every other one has a pause.


Not sure what's going on now.


It's very noticeable to me, because I use my phone for some audio while I fall asleep (nature sounds like wind, waves, etc) and the loss of the gapless looping is super jarring.


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Gapless looped playback not working after iOS/iPadOS 16.2 update

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