You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: usernamenotfound2023
usernamenotfound2023 Author
User level: Level 1
8 points

Apple Watch Series 3 won't update

We recently removed my wife's apple watch series 3 from her account and and are trying it to my daughter's account. It had been sitting unused for a while.

It hasn't been able to get past the update screen. The update progresses, then goes back to zero, then progresses, then goes back to restart.

We've tried everything I can think of: restarting booth devices multiple times, deleting the apple watch app and watch backup files from the iPhone, resetting all data on the watch, updating the phone to the latest iOS version

What can i do to get the watch to update?

Apple Watch

Posted on Dec 27, 2022 2:59 AM

Reply
Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
91,695 points

Posted on Dec 30, 2022 3:12 AM

Try these steps:

1.    Make sure that your Apple Watch is connecting properly to its charger. 

2.    Restart your Apple Watch.

3.    Restart your paired iPhone.

4.    Try again to update your Apple Watch.

If the update won't start:

1.    Open the Apple Watch app on your iPhone.

2.    Tap General > Software Update.

3.    Delete the update file.

4.    Try again to update your Apple Watch.


After that

Genius Bar Reservation and Apple Support Options - Apple

and/or

Apple Support


View in context

Similar questions

18 replies

Apple Watch Series 3 won't update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up