App limits continually disappear in Screen Time

I have four kids with devices. All are updated to latest software. I have app limits set for all of them. Almost daily I go in and find that the app limits just disappear. Screen Time is basically useless in our house. Please fix this!

iPhone 11 Pro, iOS 16

Posted on Dec 27, 2022 11:49 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2023 9:36 AM

Well. After spending about 30 minutes with a Senior Advisor, we may have identified where the bug is and how to work around it.

The bug appears to be related to making changes in the “Family” section at the top of Settings. Don’t make changes there. Make changes directly in the Screen Time section a little bit further down in Settings. That seems to have fixed our issue.

Select Settings -> Screen Time. Select the child member in that first screen and ONLY make screen time changes there. So far so good for us.

The advisor also observed the issue in Family section and has put in a defect order. Maybe a fix will come, but at least there appears to be a workaround.

64 replies

Jan 19, 2023 2:50 AM in response to Mntjn2020

Apple - This daily vanishing of my kids screen time limits is totally ridiculous and totally unacceptable. This problem has been occurring for at least a month and likely longer. I have no doubt that Apple has been well aware of this problem for at least several weeks, yet the problem has not been fixed. Why exactly is that? Frustrating is a gigantic underestimate of how Apple has responded to this problem. Millions of parents have put our trust in you Apple to help limit our kids exposure to the toxicity of social media, and you are COMPLETELY FAILING us parents by not fixing this problem. PLEASE FIX THIS PROBLEM NOW! Thank you.

Feb 6, 2023 9:11 AM in response to adamjb68

Our app limits reappeared out of the blue yesterday. By that time though, my sons and I had already discussed an alternative course of action which is to review our app time weekly as a family. They are 13 & 15 so they do have to learn this themselves and a review will make it visual so they can be accountable and learn to regulate on their own. The screen time usage even shows how long they were on specific websites. If they were younger, I would still be super ****** about this "disappearing app limit" glitch. I have an iPhone 12 with iOS version 15.6.

Mar 3, 2023 10:10 AM in response to Redry2006

This disappearing Screen Time is now entering the ludicrous zone. Why don’t you fix this problem Apple? It’s been going on for at least 3-4 months and I know that you know about it.


Is it too difficult a problem for the great Apple to fix? Ya, I didn’t think so. So why don’t you fix it? I really hope you are not taking orders from Xi, that would be highly disappointing to say the least. 🤷‍♂️.


Apple, this is TOTALLY UNACCEPTABLE from a company of your quality. Please fix this KNOWN problem. Now! Thanks

Mar 31, 2023 8:05 AM in response to Mntjn2020

This has been going on for months now in our house and I’m ready to abandon iPhones and get them a Samsung instead.


I’m spending over an hour a day micromanaging my kids phones because parental controls can be worked around with the click of a button, or will just turn off on their own for no apparent reason.


There’s no reason that it should take months to fix a glitch for parental controls but security for kids clearly isn’t very high on the priority list.

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App limits continually disappear in Screen Time

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