App limits continually disappear in Screen Time

I have four kids with devices. All are updated to latest software. I have app limits set for all of them. Almost daily I go in and find that the app limits just disappear. Screen Time is basically useless in our house. Please fix this!

iPhone 11 Pro, iOS 16

Posted on Dec 27, 2022 11:49 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2023 9:36 AM

Well. After spending about 30 minutes with a Senior Advisor, we may have identified where the bug is and how to work around it.

The bug appears to be related to making changes in the “Family” section at the top of Settings. Don’t make changes there. Make changes directly in the Screen Time section a little bit further down in Settings. That seems to have fixed our issue.

Select Settings -> Screen Time. Select the child member in that first screen and ONLY make screen time changes there. So far so good for us.

The advisor also observed the issue in Family section and has put in a defect order. Maybe a fix will come, but at least there appears to be a workaround.

64 replies

Feb 9, 2024 8:37 PM in response to jaimie113

Completely agree with this causing trust issues. Have uncovered every work around, and tried every solution listed in EVERY discussion… the app limits do not work. This cannot be on oversight. It’s not a versioning problem. I have yet to accidentally been given free access to music apps, paid subscriptions, or premium content… but somehow this always keeps breaking? Just can’t engineer a way to shut down access to Snapchat or TikTok? And I’m finally writing, years of this battle with young teens after checking again tonight only to find all app limits are completely gone. There is no way this is an accident or engineering mishap. Apple knows, this has been reported for years. This is not a bug, it’s an intended feature.

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App limits continually disappear in Screen Time

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