Dolby Atmos Not showing on Netflix App on the labels beside Ultra HD 4K.

I followed the steps patricia226 says and I still only get 5.1. Last night all the Dolby Atmos movies were showing 5.1. I deleted the Netflix app and re-added it and Dolby Atmos ws back. I watched part of Blood and Gold in Dolby Atmos last night and today it was back to 5.1. I deleted the app multiple times and restarted the Apple 4k box. I did upgrade the os to 16.6 and still only 5.1. I called Netfix support and talked over an hour, of course having to check everything else but their app. Finally, the girl said thier technical team had no answer and to call back tomorrow to talk to the technical supervisor. Very frustrating since the Netfix app has been playing Dolby Atmos forever. I have 4 Apple 4K boxes and none now show Dolby Atmos. They are all running os 16.6.

Anybody have in answers on how to get Dolby Atmos working or is it a Netflix software issue?

This problem still persists. I have a Dolby Atmos TV and Dolby Atmos soundbar. On the latest Apple 4K TV I only get 5.1 audio labels for titles that had the Dolby Atmos before. Tried all the possible settings on TV, Apple TV, deletes, restarts, have premium account. Dolby Atmos works for all other streaming services. I've contacted Netflix support but abandoned my hopes when Netflix support required me to repeat all the chat conversations after the original conversation was lost due to the phone lock event. Nice support app for the year 2023, Netflix... The outcome was me canceling the subscription until this issue is fixed, the content was mostly boring to me, anyways. This is probably what all of us should do to achieve anything.

I know the issue is your reciber is no reading the atmos right I regimented to reset your reciber and add the Apple TV directly from the reciber this happen sometimes went you disconnect your Apple TV or update

I have the same issues, this start to happen with the 16.3.2 update, I think the has to come from this update

This seems to be a problem on the AppleTV side. The dv and da are observed it’s just the tags don’t show correctly all the time. This video demonstrates how to get Netflix show the right tags

I am having this issue too. It is happening with my Apple TV 4K 2021 and the new 2022. It has been happening for a while though. Don’t know what changed. I used to see Dolby atmos on the majority of the titles and now I don’t, however if I use the Roku ultra it shows Dolby atmos. Sony X90CJ tv just in case it is needed and a Samsung Q800b soundbar

if you have a soundbar you are actually not experiencing Dolby atmos. The upgrade from Dolby digital or similar surround sound is the addition of sound being able to travel above you ( the atmos speakers you would need in the ceiling ) in addition to the 5 you may have all Around you. That is Dolby atmos. I have 7.2.2 system meaning I have 9 speakers all around 2 of them are in the ceiling and one step better would be to have 4 in the ceiling. That is Dolby atmos what you are hearing from your soundbar will be no different in atmos. That atmos logo just means it is up to date with the lates decoders 4k and atmos. My receiver is displaying pcm and the atmos speakers are engaged so it must be playing in atoms. However I still just play Netflix thru my tv more often because seeing the atmos logo in the Netflix app so better for my piece of mind and doesn’t leave me guessing lol

Do you mean a reset to original settings, rather than restart?

even if you do reset it can help but after couple days will be same problem again, and also in apple tv Netflix missing top 10 movies and shows, it’s weird, better to watch Netflix without apple tv

You say that now. I thought I had it to, but noticed it came back and that’s when I noticed it’s an issue with all their apps not just in Apple App Store.

Hey i tried it all someone have a fix for this ??

Dolby atmos is present on Apple Music, Disney, Prime, but not on Netflix

I also noticed that Atmos is not playing or showing on Netflix on my 4K Apple TV Gen 4. I recently updated the TVos software to version 16.3.2 and the previous version didn't have this issue! I'm not seeing this on the other apps e.g. HBO Max, Apple TV, and Prime! Could this be an Apple issue?