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I’ve got an iMac running Ventura. I also have an Epson 4630 printer which I’ve been using for many years. Today I can no longer print. Printer states Encryption Credentials Expired. I’ve removed the printer and re added it as an AirPrint but it hasn’t fixed it. Any ideas how to fix this?
iMac 24″, macOS 13.0
Success!!
I tried all of this for my MacBook Air, and finally reached out to my company's tech support. They gave these simple steps that worked and said that I needed to "add the printer by choosing a generic printer driver":
1. Open "System Preferences"
2. Click on "Printers & Scanners"
3. Click on the + icon on the left-hand side
4. Select your printer from the list, then click on the dropdown next to "Use" and click on "Generic PCL Printer" (I had to wait a couple seconds for this option to appear in the drop-down, it wasn't there at first)
5. Click "Add"
6. Test the printer to ensure that it is working
The update certificate solution above from
user:
cl8rqtpi
was the one that worked for me on MacOS Monterey 12.6.2 and my EPSON WF-5620 printer
I hate to use the cliché "not all heroes wear capes" but cl8rqtpi, you saved me hours of frustration. Thanks! Yours was the only solution that worked.
I also tried all options for deleting and re-adding printer and nothing worked until I re-set the certificate. Thanks cl8rqtpi!
I ended up getting mine to work by deleting the printer and re-adding it but choosing the generic driver for it. I have a xerox laser printer.
This was very helpful thank you.
Thanks! This is the only thing that worked for me after about 4 hours of trying everything else.
Tried all the others and this was the only thing that cleared the error.
Same issue - reset printers, re-added... I can add it, but then when I go to print, the printer pauses and gives the error: Encryption credentials have expired.
Many thanks to cl8rqtpi & Indrn31 for the fix and detailed explanation of how to navigate it. This is the only thing that finally worked for us!
I have the Epson WF-9610 Series printer. I tried your answer to the encryption credentials expired issue and it didn’t work. Any other suggestions?
Done what was suggested above. Now it is saying Ink/toner is empty. Help.
JessyPP wrote:
Done what was suggested above. Now it is saying Ink/toner is empty. Help.
Is it empty as shown on the printer display or the printer’s embedded web page?
Thank you so much for this!!! This fixed it for me!
Encryption credentials expired
