Problems with AirPods Pro 2 and iPhone XS Max

Same for me where AirPods Pro 2nd gen with Usb-C and iPhone XS also have this disconnect / delayed connection issue on incoming calls. AirPods Pro do not have the disconnect issue on iPhone XS. On the iPhone 15 Pro Max, AirPods Pro 2nd gen can receive incoming calls and do not experience the bug. Pixel 4a 5G also does not seem to experience the bug lo. The connection status indicator in the control center doesn’t seem to reliably indicate the connextion status on the iPhone XS sometimes saying connected when not connected and vice versa.

Workaround to use volume up slider on headphone to refresh the Bluetooth connection prior to taking the call works sometimes.

A more reliable workaround for me seems to be to put the Gen 2 airpods in the charging case between each incoming call. It seems like the initial connection to the iPhone is working somewhat more reliably.

After the initial call, the ear buds give a disconnected sound and subsequent calls are buggy. After the first incoming call, the bluetooth connection seems to malfunction, so i put them in the penalty box (the case) for about 15-30 seconds to re-establish the initial connection only after i have picked up the call (kindof kludge.

Same problem for me: APP2 with Lightning port with firmware 6B34 and iPhone Xs Max with iOS 17.2.

When answering a call there is always a 30 second delay before audio starts working in the Airpods.

So this problem have persisted since at least January? Not likely there will ever be a fix as the

Xs/Xs Max is so close to end of support. Pity Apple does not release a settings app for Android for the Airpods Pro as the earphones work perfectly on my old Nokia 7 Plus. But I still need to keep the iPhone for changing settings.

Same issue for me - I was at the apple store today and they went through resetting my phone almost entirely - I'm returning my pair and buying the first generation pro pair again - never had these issues with the older ones.

Unfortunately, the issue has not been solved, and I strongly believe that they will not fix it, with the excuse that Xs line is old, and they no longer provide support for it. I have no hope, and I have already regretted buying them.

I was asked by the icare guys to submit the iPhone XS for a service that is not under any apple care and will be charged for the same. Its very unfair that Apple releases new products that are not compatible with a not so old generation phones .

did anyone try factory reset on the iPhone xs ? did that work ?

I just did it. I just bought new airpods pro 2 gen. and problem is still existing. Its really disappointing and I regret that I didnt do research before buying them. Customer servise of course tried to help me but they just cant. Its obviously some software issue.

Exactly. They just shouldn’t write in appstore that iPhone xs max is compatible with airpods pro II and I would not buy them. Thats all. In my opinion its violation and apple should get financial penalty. In my case they were trying to convince me that I can still listen to music so all is ok 🤭 seriously. I said that one of the main function normally is also doing conversations. Finally they offered me some benefit in their shop and I agreed because I was planning to buy new iPhone anyway and knew that this problem will be irrelevant soon. So now I have iPhone 15 pro max and all is ok. I assume there will be no any fixing updates so don’t wait for that guys 🤷‍♂️

Exactly the same problem, money wasted, iphone xs, after the 16.3 update, the problem is not solved!!!!!!!!!! I checked on other models, everything works.

Replying to my own reply, the possible solution posted does not resolve the issue.

Right guys… @Apple need to fix this for the iPhone XS Max serious issue!

Done.

Done

I did two times…

hmm ... Is this, how do you say... planned obsolescence ?