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"Unable to save scanned files" msg from Epson 2 V600 on MacBook Monterey 12.6.2

"Unable to save scanned files" msg from Epson 2 V600 on MacBook Monterey 12.6.2. Last scans recently worked fine, but not now. Any suggestions?


RESOLVED. Thank you.

MacBook

Posted on Jan 8, 2023 6:17 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2023 8:07 PM

caliki Said:

"I rebooted both my MacBook and the Epson scanner, then reloaded the Epson Scan 2 Utility and reset all settings. The result was that scanned files could now be saved."

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👍 Thanks for spreading the word! It will help many for certain.

8 replies

Feb 20, 2023 2:08 PM in response to caliki

Hi caliki,


Thanks for posting this help! But I still get "Unable to save scanned files" error message. Using an Epson Perfection V850 Pro (circa 2016) connected to iMac 2017 running Monterey 12.6.3.


I downloaded Uninstall from the Epson site, ran that and uninstalled a bunch of stuff, then downloaded the main installer package at top of Epson site (ignoring various individual installers beneath), installed, then restarted the iMac. Nada. Didn't work. I must be missing some key step ...


On the Epson site, there are so many drivers to install that it's a little confusing. There is one big package at top, then various separate drivers, below. Do you recommend downloading the separate drivers, instead?


Thanks so much for all of your help!

RuralKat

Jan 26, 2023 3:49 PM in response to deseret1935

deseret1935 Said:

"my mac with 16.3 os won't save to the mac scanner files made with Epson Perfection v600 scanner. this problem did not exist with prior os programs. what can be done to correct the problem?"

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Reinstall the Device:

Uninstall the device > restart your Mac > reinstall the device with the correct drivers > and then restart your Mac. If Epson does not have drivers for this release, then Epson probably has yet in doing their part. Important: Get the drivers from none other than the manufacture (Epson), and none other, as a way to avoid scams and such).

"Unable to save scanned files" msg from Epson 2 V600 on MacBook Monterey 12.6.2

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