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iMac Pro Supposed to be fast, but lags constantly running Illustrator

I can't for the life of me figure out how this muscle-bound iMac Pro in pristine condition with overpowered specs - fully up-to-date - could possibly be lagging while trying to edit vector files in illustrator.


Ventura 13.1 / 3.2 GHz 8-Core Intel Xeon W / 32 GB 2666 MHz DDR4


I have a 24" iMac M1 with 8GB of RAM, and it was lagging in Illustrator too often as well. So I bought an iMac Pro - with plenty of power and then some -- and it still is even worse than the M1. Side-by-side, literally sitting on the same work table, the M1 is a much smoother experience, opens apps and files quicker and generally just feels more responsive and cleaner -- is much nicer to look at even and is much easier on the eyes, which is surprising. But it still has been costing me time and often will bog down and I'll have to quit out of stuff and restart it. I thought the iMac Pro would solve this. In some ways it has -- but in other ways it's worse.


It ends up costing me hours of my workday waiting for things to catch up as the progress wheel spins and it's driving me insane. I've tried all the tricks I've found and read about like fine-tuning my Illustrator performance and file management settings, cleaning up SSD storage space and clutter, minimizing startup items... everything is clean and configured perfectly as far as I can tell. How is this so common that it's so hard to get a machine that just eats through this kind of work effortlessly with no lag??? Thoughts anyone?

Posted on Jan 11, 2023 9:25 AM

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Question marked as Best reply

Posted on Jan 11, 2023 2:21 PM

I figured this out, guys.

When I bought the iMac Pro it was a fresh OS install with nothing on it.

I used Migration Assistant to pull over some basic settings from my existing M1 iMac 24" machine.

I also opted, foolishly, to migrate my apps over.

I didn't even think about the fact that the versions of my apps like Adobe Illustrator, etc., were formatted for compatibility with the M1 chip, not the Intel Xeon that the iMac Pro has.

So - I uninstalled all of Adobe Creative Cloud, and then restarted the computer, and re-installed apps like Illustrator and Photoshop, and there's a dramatic difference in speed and performance now that appears to be possibly even faster than the M1 iMac -- utilizing the 32GB of RAM etc..

So - I hope this helps someone out there with the same issue. Thanks for your help all the same.

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5 replies
Question marked as Best reply

Jan 11, 2023 2:21 PM in response to den.thed

I figured this out, guys.

When I bought the iMac Pro it was a fresh OS install with nothing on it.

I used Migration Assistant to pull over some basic settings from my existing M1 iMac 24" machine.

I also opted, foolishly, to migrate my apps over.

I didn't even think about the fact that the versions of my apps like Adobe Illustrator, etc., were formatted for compatibility with the M1 chip, not the Intel Xeon that the iMac Pro has.

So - I uninstalled all of Adobe Creative Cloud, and then restarted the computer, and re-installed apps like Illustrator and Photoshop, and there's a dramatic difference in speed and performance now that appears to be possibly even faster than the M1 iMac -- utilizing the 32GB of RAM etc..

So - I hope this helps someone out there with the same issue. Thanks for your help all the same.

Jan 11, 2023 10:08 AM in response to den.thed

Thank you @den.thed


Should I be shutting down email or my browser while working in Illustrator? That still seems unusual that this machine wouldn't be able to churn through anything I have open no problem.


EtreCheckPro version: 6.8.0 (68018)

Report generated: 2023-01-11 09:58:47

Download EtreCheckPro from https://etrecheck.com

Runtime: 3:12


Performance: Excellent


Problem: Beachballing


Major Issues: None


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Heavy RAM usage - Apps are using a large amount of RAM.

    Clean up - There are orphan files that could be removed.

    Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

    Limited permissions - More information may be available with Full Disk Access.


Hardware Information:

    iMac Pro (2017)

        Status: Supported

    iMac Pro Model: iMacPro1,1

    3.2 GHz 8-Core Intel Xeon W (W-2140B) CPU: 8-core

    32 GB RAM - Not upgradeable


Video Information:

    Radeon Pro Vega 56 - VRAM: 8 GB

        iMac (built-in) 5120 x 2880


Drives:

    disk0 - APPLE SSD AP1024M 1.00 TB (Solid State - TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

        disk0s1 - EFI [EFI] 315 MB

        disk0s2 [APFS Container] 1.00 TB

            disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes)

                disk1s1 (APFS) [APFS Container] (8.87 GB used)

                    disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.87 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (1.81 GB used)

                disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)

                disk1s4 - VM (APFS) [APFS VM] (25 KB used)

                disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (370.61 GB used)

                disk1s6 - Update (APFS) (7 MB used)


Mounted Volumes:

    disk1s1s1 - Macintosh HD [APFS Snapshot]

        Filesystem: APFS

        Mount point: /

        Read-only: Yes

        Used: 8.87 GB

        Shared values

            Size: 1.00 TB

            Free: 617.61 GB

            Available: 669.40 GB


    disk1s2 - Preboot [APFS Preboot]

        Filesystem: APFS

        Mount point: /System/Volumes/Preboot

        Used: 1.81 GB

        Shared values

            Size: 1.00 TB

            Free: 617.61 GB


    disk1s4 - VM [APFS VM]

        Filesystem: APFS

        Mount point: /System/Volumes/VM

        Used: 25 KB

        Shared values

            Size: 1.00 TB

            Free: 617.61 GB


    disk1s5 - Macintosh HD - Data [APFS Virtual drive]

        Filesystem: APFS

        Mount point: /System/Volumes/Data

        Encrypted

        Used: 370.61 GB

        Shared values

            Size: 1.00 TB

            Free: 617.61 GB

            Available: 669.40 GB


    disk1s6 - Update

        Filesystem: APFS

        Mount point: /System/Volumes/Update

        Used: 7 MB

        Shared values

            Size: 1.00 TB

            Free: 617.61 GB


Network:

    Interface en0: Ethernet

    Interface en1: Wi-Fi

        802.11 a/b/g/n/ac

    Interface bridge0: Thunderbolt Bridge


System Software:

    macOS Ventura 13.1 (22C65) 

    Time since boot: About a day


Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple


Applications:

    511 apps

    16 x86-only apps

    2 unsigned apps


iMac Pro Supposed to be fast, but lags constantly running Illustrator

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