iPhone SE (2020) right side of screen not responding to touch

The right side of my screen (around 1cm wide) suddenly stopped responding to touch. The phone has never been dropped or exposed to moisture. Forced restarting and even a full restore didn't fix the issue. See the attached screenshot where I tried to fill in a note. For now I'm using left handed assist on the keyboard so I can use all the keys...


I found a thread where people had the same issue with the iPhone XS here.


Has anyone else had this issue and found a solution? I'm hoping I don't need to replace the screen.


iPhone SE, iOS 16

Posted on Jan 18, 2023 8:18 AM

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Posted on Oct 26, 2023 11:16 PM

I had the exact same problem. An year back i started seeing red and blue lines on the right side of the screen and after than the screen became un responsive to touch about 1 cms to the right edge. i cleaned, updated the OS, changed the keyboard, few general haptic keys settings changed but nothing happened. After a day it magically set this right and the screen started working. i forgot about the problem.


Fast forward 1 year, the issue re occured, this time all the above steps and nothing got sorted. i checked this forum, the only solution that seemed to have worked is go to apple support center change the screen. i wanted atleast another 1 year of usage since i spent a good amount to buy the phone, i decided to shell out Rs.13800.00 in india to get the screen replaced yesterday. Yes, it solved the problem and it is to be seen if i can use it for another year !

70 replies

Jul 6, 2023 11:03 AM in response to mr_yeo

I share the same experience, also on the right side of the screen. It is not traceable to any physical stress. For some days, the problem was only occasional, accompanied by locking screens and lag during touch inputs. During that period, I could restore the screen by deleting the Safari history and restarting the phone. This implies a correlation with the Safari app of some kind, as suggested by the member iphone_se_enthusiast. Now, the problem is permanent. I tried all restart, reset, and restore options, without luck.


Scroll-inputs in the dead zone work fine. Furthermore, I did run remote diagnostics with the Apple support. The Apple support staff on the phone suggested, that it appears to be a software issue. Hopefully fixable with an update?

Oct 24, 2023 7:41 AM in response to mr_yeo

Mine has the same problem and has seemed to be triggered by using non apple brand magsafe chargers. First happened with the otterbox magsafe car charger. Went on vacation and the screen magically started working again. Hadn't wanted to risk it again, but recently picked up a Belkin magsafe charger on prime day. Had it on for a couple hours and it happened again. It's been 4 days, and the screen worked again night before last, but then went out again. This could be all in my head and it's software version related, but seems connected. Still not able to use my screen at the moment. Pretty frustrating.

Nov 18, 2023 2:04 AM in response to mr_yeo

I had the screen replaced which helped me … so far. I read somewhere someone used a zoom out function to bypass the problem; I didn’t look that up though.


btw:

I’ve since resolved a red tint in an old iPad by simply wringing the iPad - grabbing it by both ends and pressing counterwise which took a literal second - and am wondering if that would have worked on this issue with my iPhone. Just thinking out loud but can’t test it anymore.

Nov 26, 2023 7:06 AM in response to djxjscb

An update; my SE went back to normal a couple of days ago. It went well and been able to use it as usual. The only different thing I did that I think fixed the issue is when I plugged my phone on my laptop til it's fully charged. I am not sure what specifically happened there but I think there has been something going on with the power outlet you use to charge your phone. Just a speculation but mine went back normally after that, hopefully i don't get the same issue again anytime soon, I am done being frustrated.

Aug 24, 2024 5:18 PM in response to OboSVK

OboSVK wrote:

My fix was to charge my 2nd gen SE phone to 100%. I was struggling with right side screen problems (“p”, backspace and enter not working and slow iphone, sometimes even whole screen froze) for around 5 days. Once i fully charged my iphone, the problem resolved itself. ...

Did you use a wireless charger or the Lightning cable?


I've seen a few youtube videos (like this one - https://www.youtube.com/watch?v=eZP9hoLSrYg ) that purport to show how fix it by using a piezoelectric igniter out of a butane lighter ((no flame, and not a sparker with a flint. I suppose an empty barbecue butane lighter will work too) and clicking it near the edge of the screen.


Now, with a spark like that there will be a small burst of electromagnetic flux, possibly similar to the EM field of a wireless charger. It's a long shot and I'm just guessing, but there might be something to it.

Jan 20, 2023 5:07 PM in response to mr_yeo

Same here nothing works I have the exact!!!! Same issue!!!! I use one handed left side text. Updated my phone BOOM it happened I mean instantly! This was about 4 updates ago. O my….. goodness…. I can’t stand a single comment of restart my phone??? Or clean my screen??? Really how is that a response in 2023? Of course thats what we all do? Not only that here is the kicker when I go to delete the update IT WONT LET ME. So frustrated. New 1,000$ phone with 128 gig. And they think I’m gunna give more money to fix it? Nope. 🤦‍♂️😪 they need an update for this issue for the iPhone SE.

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iPhone SE (2020) right side of screen not responding to touch

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