Big Sur 11.7.3 Safari favourites web page “icons” got grey out.

Right after updating to Big Sur 11.7.3 all favourites web page “icons” got grey out. I have tried various remedies removing icons from safari cache, etc. nothing. Anyone has the same issue? thanks

MacBook Pro 15″, macOS 11.7

Posted on Jan 25, 2023 12:08 AM

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Posted on Feb 15, 2023 7:43 PM

Why don't you install Big Sur 11.7.4 (build 20G1120) and Safari 16.3.1 (build 16614.4.6.11.7)?


This is newer than version 16.3 build 16614.4.6.11.6


Also Safari Version 16.3.1 build 16614.4.6.11.7 says "fixes an issue that may cause website icons to not load."

62 replies

Feb 15, 2023 9:57 PM in response to 123Deb

FINALLY!!!

Upgrading to the latest Big Sur Update 11.7.4 combined with Safari update 16.3.1 fixed this problem for good.


Thank you ALL who posted in this thread despite Apple never publicly acknowledged the bug.


I am glad that I posted this thread on Twitter and Apple Support played dumbed as if everything was normal but I guess they cannot stand the public shaming and fixed the problem.

Feb 12, 2023 2:00 AM in response to Ale76

downgrading safari will not fix the issue guys, you need to downgrade your whole OS

essentially find the previous build of the OS (in my case 11.7.2) on the internet & make a bootable USB install & downgrade from there...


when you think about it, this by design apple purposely slows down older machines & phase out features eventually releasing buggy software all to frustrate everyone & their responses to all support queries is: "we no longer support legacy systems"


all to push everyone into buying new hardware..

well APPLE not all of us have $$$ to do so, some of us are lucky to even own a Mac even if its 2nd hand.

& in this changing economy with inflation on the rise more & more people are getting poorer by the day..


I wonder what the next update will include which part of the system they will break next..

Jan 25, 2023 2:12 PM in response to stef292

No the mouse pointer works just fine, just the safari home screen bookmark icons turned grey or empty. If you clear your safari “History” saw some icons coming back but other disappear .. I think it is a bug linked to latest BigSur 11.7.3 Update. I will check links provided by Fred II and in case open case with Apple support.

Feb 1, 2023 9:33 AM in response to _weasel

Thanks, an update for all you dears: having time today I made a full re-install from the recovery boot tool, wiping the disk. Same problem, so here we have a code bug that persist even in a fresh install!

Where is the emoticon palm face when I need? ;-)

p.s. I'm the only one with also the pointer arrow that disappear at Safari window edges (when it should allows resizing)?

Feb 12, 2023 11:58 AM in response to Ale76

Just got off the phone with tech support, no joy. A couple of the app icons went back to normal, and some got color as the background but that's it. The guy I talked to had not heard of the issue but had me try the same things done here......and yes the results were the same. Until Apple gets the engineers to fix this it might be as suggested----their way for us to get new computers. I hope not, so for now I'll just live with the greyed out.

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Big Sur 11.7.3 Safari favourites web page “icons” got grey out.

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