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Big Sur 11.7.3 Safari favourites web page “icons” got grey out.

Right after updating to Big Sur 11.7.3 all favourites web page “icons” got grey out. I have tried various remedies removing icons from safari cache, etc. nothing. Anyone has the same issue? thanks

MacBook Pro 15″, macOS 11.7

Posted on Jan 25, 2023 12:08 AM

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Posted on Jan 25, 2023 2:04 PM

There are several threads reporting this problem:

  1. After safari update, home screen bookmark icons turned grey or empty
  2. website icons in safari 16.3
  3. Favicons gone in Safari

62 replies

Feb 15, 2023 7:30 PM in response to whatibuild

An Apple update this afternoon (15 Feb. 2023) restored almost all my favorites icons in Safari 16.3. My version is now: 16.3 (16614.4.6.11.6, 16614). I'm still using a 27" 5k iMac from late 2014. I don't know how many of us are left but I am grateful to have had 9 years of that gorgeous display.

Off-topic, But I am amused to see Mac users switching to Chrome because Safari seems slow. Perhaps that's the price for Apple's web security. Both browsers have the same Web-kit kernel, but the Chrome app file size is much larger than Safari's. That is, of course, because it takes a lot of code to track and catalog a user's every web experience.

Feb 15, 2023 8:38 PM in response to tywebb13b

Well, I was reading an online newspaper this afternoon and a notification box told me I had updates to install so I did. I was not looking for updates until I read your response. Then I found the Safari 16.3.1 update and installed it. I am now using Big Sur 11.7.4, so that was probably installed this afternoon (reference previous post). Is it odd that installation didn't update both the system and Safari at the same time?

Thanks for your post. It cleared up for me whether the loss of icon definition in Safari was a problem with that app or the system.

Feb 15, 2023 9:57 PM in response to 123Deb

FINALLY!!!

Upgrading to the latest Big Sur Update 11.7.4 combined with Safari update 16.3.1 fixed this problem for good.


Thank you ALL who posted in this thread despite Apple never publicly acknowledged the bug.


I am glad that I posted this thread on Twitter and Apple Support played dumbed as if everything was normal but I guess they cannot stand the public shaming and fixed the problem.

Big Sur 11.7.3 Safari favourites web page “icons” got grey out.

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