Big Sur 11.7.3 Safari favourites web page “icons” got grey out.

Right after updating to Big Sur 11.7.3 all favourites web page “icons” got grey out. I have tried various remedies removing icons from safari cache, etc. nothing. Anyone has the same issue? thanks

MacBook Pro 15″, macOS 11.7

Posted on Jan 25, 2023 12:08 AM

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Posted on Feb 15, 2023 7:43 PM

Why don't you install Big Sur 11.7.4 (build 20G1120) and Safari 16.3.1 (build 16614.4.6.11.7)?


This is newer than version 16.3 build 16614.4.6.11.6


Also Safari Version 16.3.1 build 16614.4.6.11.7 says "fixes an issue that may cause website icons to not load."

62 replies

Feb 15, 2023 7:30 PM in response to whatibuild

An Apple update this afternoon (15 Feb. 2023) restored almost all my favorites icons in Safari 16.3. My version is now: 16.3 (16614.4.6.11.6, 16614). I'm still using a 27" 5k iMac from late 2014. I don't know how many of us are left but I am grateful to have had 9 years of that gorgeous display.

Off-topic, But I am amused to see Mac users switching to Chrome because Safari seems slow. Perhaps that's the price for Apple's web security. Both browsers have the same Web-kit kernel, but the Chrome app file size is much larger than Safari's. That is, of course, because it takes a lot of code to track and catalog a user's every web experience.

Feb 7, 2023 7:14 PM in response to Ale76

As a fellow sufferer of the 'favicon gray-out', I wonder if my problem has anything to do with my intel-based iMac? Big Sur is the last operating system my machine will run; it's already more than 8 years old. If the bug is restricted to folks like me, are there enough of us who need the bug-fix to make it worth Apple's while? Also, is the bug in the system or in Safari? I updated both at the same time, so I don't know.

Feb 7, 2023 10:34 PM in response to redpoppies

I don't think it has to do with your iMac. I use a MacBook Air 2020 that came pre-loaded with Big Sur. I also remember the update was included with a Safari update, so hard to tell. Guessing it's Big Sur.


Different subject, but worth the ask: Does anyone know why my storage usage has 116 GB listed as "other"? What is the "other"? Running out of storage already after two years. Hence my hesitation to install any newer version.

Feb 8, 2023 7:06 PM in response to Ale76

Yes... I have the same issue of loosing my icons in Big Sur Safari after updating to 11.7.3! I've tried everything I know to get them back too, but nothing seems to work. This is very disturbing because I have bunches of icons grouped together and now I cant find what I'm looking for without opening every group to see if its there or in the next group.

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Big Sur 11.7.3 Safari favourites web page “icons” got grey out.

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