Mac Mini M2 wifi issues

New Mac Mini M2 has constant issues with wifi. Its unusable. Ethernet works perfectly, but when using wifi the connection will consistently drop packets. Wifi works perfectly with older Mac mini M1, MacBook Pro, Intel Mac in the same small office. I have turned off all other devices and still have same issue. Did a factory reset and same issues.

Mac mini (2023 with M2)

Posted on Jan 25, 2023 12:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 11:30 PM

**Solution discovered** (but Mac MUST release a fix for this soon. Very unhappy with my new Mac Mini M2 Pro.)


it is a problem with Wi-Fi 6 routers that combine all the bands under one SSID (Wi-Fi name).


If you have Spectrum, their “smart” router doesn’t have the function to separate the bands and therefore will NOT work. You need to get another router and the bands have to be named separately as others have said in the posts.


this is an issue that shouldn’t be an issue, and I’m surprised no fix has come for this yet so regular people don’t have to become network professionals to get their internet to work!

535 replies

Jul 13, 2023 9:08 PM in response to Ken Shimabukuro

Are you sure? Can you share a link to the report, please? I have only read that the HDMI port and the HDMI cable can cause WiFi interference. If the USB-C to DP can cause WiFi interference too, then I cannot use any cable to connect a monitor?! ;-)


I am using these cables USB-C to DP cable, because of a reference I have seen in this forum or a reddit thread regarding the Mac mini M2 pro.

Jul 25, 2023 10:14 AM in response to Ken Shimabukuro

Sure. I have a LG 27” Uktrafine 5K monitor plugged into usbc. Four SSD external drives, also usbc. Mac keyboard is plugged in using supplied cable to usbc. OWC thunderbolt hub using usbc.

Airdrop is also giving me all kinds of problems like not sending or very slow sending. I tried resetting my iPhone network settings (ugh) and removing the Wi-Fi preferences on in the Library folder on the Mac Mini.

Aug 2, 2023 6:40 AM in response to Ken Shimabukuro

Just to keep you guys up to date regarding my case:

I am still in exchange with the Apple software engineers. They are mentioning that it could be a software issue but they have not verified this yet. This statement was made by the engineers for already more than 4 weeks. The case itself is already opened for several months.

For me this means that I am still waiting on a solution for my reproducible WiFi issues with my Mac mini M2 pro.

An exchange is not an option for Apple because there was no issue reported during the hardware diagnostic in the Apple Store.

A thousands of euros that can not be used as sold by Apple. Slowly I am getting "angry".

Aug 2, 2023 9:37 AM in response to Eimer92

doubt it’s a software issue. i had the mac mini M1 and it had the same problem but nowhere near as bad as the M2.


every other apple device connects to wifi with no lag whatsoever.


Update: i had to connect back to the ethernet even after using the hdmi to USB-C adapter. worked great for one day. i don’t have the patience to further troubleshoot this disaster of a product.

Aug 7, 2023 6:25 PM in response to K2Kevin

I bought the mac mini pro 2and connected 2 samsung displays to work from home march 2023. It has been a night mare. I was able to connect to VMware (work network) for 1 day. I have talked with Apple, Samsung, Work IS , AT&T computer genius, Verizon and No one has been able to fix the problem. I am able to connect with my iMac, ipad and even my phone but not the expensive mac mini. My other platforms are single displays and I want to get this expensive set up to work. After reading a few chats I guess I have to take it into the apple store to try to figure this out. If any one has any ideas that may help, please let me know. My co workers think this is funny since they are all using non mac products and they work fine.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mini M2 wifi issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.