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iPhone Hotspot keeps disconnecting

iPhone's made hotspot only works steady with Apple computer. As soon as you use it with any other computer, it keeps randomly disconnecting over and over again. No matter if you keep your screen on or off, phone is in low power mode or not, if you have the latest iPhone or not, etc. It is impossible to do any quality work on your laptop using iPhone's hotspot. It has nothing to do with software updates or anything like that as I am always running the latest version of iOS. I have read on the internet so many threads about this. It is something that Apple just refuses to fix for years. Or does that on purpose.. Whatever the case is - it is absolutely not nice, as it resembles the quality of Apple's products and service. So frustrated and disappointed.....


[Re-Titled by Moderator]

iPhone XS Max

Posted on Feb 23, 2023 7:24 AM

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Question marked as Best reply

Posted on Jun 9, 2023 6:41 AM

Someone mentioned in their replies on here, that this could help:

Settings - Personal Hotspot - Maximise Compatibility.


I was excited, as I thought that just maybe Apple has noticed this issue and provided a solution.

Noot!


This feature has shown up recently as it has never been there before. I have turned it on. Still the same problem persists. Not sure what this feature does in that case. Also this feature can be found on my iPhone Xs Max, however, it is not there for my iPhone SE 2016. So this magic toggle button that does nothing is probably made only for iphones that run the newest soft.


So few of my observations to make the hotspot work a little longer than usual:


1) Restart your phone, before using it as a hotspot;

2) DONT use your phone. (if you receive a message, email, any notification, be strong - do not touch your iphone. As the hotspot will be lost in 9 times out of 10)


These are quite a meaningless suggestions. Meaning - it should Just Work without any "just dont breathe" adjustments. Plus - it does not mean that your hotspot will be steady, it just gives you more chance that it wont turn on 10x in 30mins, but maybe just 5x.


For all who wonder:

1) As hotspot is turned on, it is used instantly and non-stop, so it does not turn off just because there is no activity;

2) You can keep your iphone locked or unlocked - it does not matter. It will turn off anyways.

3) It still works perfect with any Apple computers, laptops.


Imgine running your online store and adding new stuff to your store. Imgine picking out and uploading 70 images to your multiple listings.. Imgine noticing, that while images seem to be loading, your internet has been disconnected. Imgine understanding that your images wont be uploaded when you reconnect, so you have to do it all over again. And imgine this happening several times a day.


If you have stumbled upon this threat and have a similar issue, please spare a minute and press the "me too" button, or even better - write your own comment. Even if it will still say "me too". Hopefully that will gain the required attention from Apple and this issue will be fixed with iPhone69 or something..


If Apple thinks that it is most important that the connection is steady within Apple ecosystem so that customers are forced to buy only Apple products.. I dont know about you, but Id rather sell all my Apple products and buy some universally working gadgets instead.

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147 replies

Mar 16, 2024 2:57 PM in response to Kristaps_6000

Yes me too! I have an iPhone 15 pro. I’ve paid a fortune for this phone and turns out it isn’t equipped enough to run a basic thing like a hotspot. Doesn’t matter if I connect it with another iPhone or a Mac or even a windows machine, the hotspot just drops after a few minutes. Apple really needs to pull up their socks when it comes to providing value for money. Their products have just gone downhill and yes, their customer agents know nothing about technical issues. Android was much much better

Mar 19, 2024 1:05 AM in response to Kristaps_6000

I am suffering through the same, its so annoying and frustrating that you turn off the display and it gets disconnected from Windows laptop, what a shame. Apple should either remove hotspot option from iPhone or explicitly state that either it only works with Apple products or I have to keep my iPhone display on while connected, sometimes its hard to keep up with this Apple ecosystem problem.

it should work globally with all acceptable protocols.

Mar 21, 2024 9:49 PM in response to Network_Kick_Puppy

This seems to have done the trick for me. After multiple disconnections per hour earlier, I found that switch and have not been disconnected for 5 hours and counting.


It makes sense to me as a power-saving feature for the iPhone, and matched the behaviour I've seen where my phone has to be on the Personal Hotspot setting page to allow a new connection.


On my Windows 11 machine, the setting was at: Network & internet > WiFi > Manage known networks > [my phone name], then hit Edit next to Advanced WiFi network properties.

Apr 2, 2024 10:15 PM in response to Kristaps_6000

This issue is not only limited with non Apple products and has the same problem on Apple ecosystem, too.


I am using Iphone 11, Iphone 13pro and Ipad Air 5th gen. Regardless of which Iphone is used as hotspot, the other devices keeps disconneting


Maximize compatibility is selected.


For non Apple computers, even if I hardwire, sometimes it is not even listed on my connections.

Apr 9, 2024 8:14 AM in response to Kristaps_6000

Kristaps_6000 wrote:

iPhone's made hotspot only works steady with Apple computer.


Actually, it doesn't work steady when a Mac is connected. I'm on a road trip in an RV right now; the iPhone hotspot keeps shutting down every few minutes, even though a Macbook Pro is connected to it and actively using it.


It's more of a coldspot than a hotspot.

May 2, 2024 3:53 AM in response to Kristaps_6000

I may just have found a solution!


I added a ‚dummy device‘ to the network, which I set up for my work laptop, specifically a Umidigi F2 from 2019 with no further internet connection due to an expired contract, just connected to a power plug. After adding the phone to the iPhone hotspot it works like a charm for already 2 hours on a train ride in the middle of nowhere without a single interruption on the laptop! Before that, the WiFi kept disconnecting within 90 seconds…


I really hope this works for others too and is not a singular event or glitch I stumbled upon.

May 3, 2024 7:59 AM in response to Kristaps_6000

This issue is beyond annoying, it affects all iPhone models (personally I have suffered it on the iPhone 11, 13 Pro and 14) and it does not matter what kind of device is using the hotspot (I have experienced it on the iPad, iPad Pro, MacBook Pro M1 Ultra and other iPhones) having the latest software installed makes no difference. It is truly nerve-racking.

May 7, 2024 2:03 PM in response to Kristaps_6000

I was having this problem, but changing my device name in Settings>General>About>Name and changing my wifi password seems (for now) to have fixed it for me. I’m also enabling”Connect even if the network is not broadcasting its name (SSID)” in the advanced network settings on my PC, as well as “Maximize Compatibility” on my hotspot settings, just to be safe. Hope it holds up!

May 26, 2024 2:40 PM in response to SravanKrA

I disagree it’s a carriers issue. I have an iPhone 7 and never had this issue. Upgrade to iPhone 15 Pro Max and I’m having this annoying issue. I’m on a trip right now using another carrier (Orange Networks in Europe).I’m getting hotspot from my fianse who got the orange SIM card and she enable hotspot for me. And still have this annoying issue. I use iPhone 7 and all worked fine. Common apple!!! Fix this!!!! ASAP!!!!

Jun 3, 2024 2:18 PM in response to Kristaps_6000

I think I have found a real solution to the hotspot dropping everything. Don’t tell anyone that works for Apple or they will find a way to patch this and it won’t work anymore. Go to your setting->display&brightness->autolock->never. The. Go to settings->personal hotspot->allow others to join toggle on. Set your phone down and leave it alone. Plug it up if you can be because this will drain the battery kind of fast. I tried everything else, reset network setting and that was more of a headache than it was worth.

Jun 4, 2024 6:58 PM in response to Sebastien

Exactly this. I’ve never had to really use hotspot in my years of using Apple as I was a student studying. But now as a professional and travelling more with my wife, this is such a pain. We plan to use 1 eSIM and share data via hotspot. Multiple times in the span of 1 year when travelling to Mexico, China, Japan, and Korea we faced this issue constantly. The primary phone with the eSIM with hotspot turns off ALL the time. After a few mins of inactivity it turns off. This should not happen on devices that now cost $1k+ and Apple touts as an “ecosystem”. A simple $200 android phone wouldn’t even have this problem. I’m seriously switching and ditching Apple completely. There’s a reason why Apple is losing market share in China, Korea, and Japan. Go on the street and take a look at the phones they’re using. Android simply works better now. Apple has gone downhill since Steve Job’s passing.

iPhone Hotspot keeps disconnecting

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