You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WD MY PASSPORT not recognized macbook

Hi, I have had a Wd my passport for many years and had no problems until one day it stopped working on my mac. It is completely unrecognized by it and whatever I do I cannot get it to recognize or see it on Disk Utility. However when I plug it in the light does turn on just doesn’t blink. I have tried it on multiple windows devices had no problem. It is also formatted for mac so thats not the issue. Does anyone know what I could do?

MacBook Air 13″, macOS 12.6

Posted on Mar 3, 2023 6:21 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2023 9:47 AM

If it is a USB-C Mac, be sure to have an AC or Mac power adapter powered hub. The power onboard the Mac laptops is generally not enough to connect an external hard drive.

https://www.siig.com/search/JU-DK0F11-S1

https://www.smklink.com/products/usb-c-multi-port-hub

Are two hubs I'm aware that fit the bill.



Similar questions

1 reply

WD MY PASSPORT not recognized macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.